Customer Service/Inside sales jobs in United States
cer-icon
Apply on Employer Site
company-logo

Bay Central Printing ยท 2 months ago

Customer Service/Inside sales

Bay Central Printing is a commercial printing company looking for a talented and ambitious individual to join their inside sales team. The role involves providing support to the sales person, managing customer inquiries, and maintaining accurate records.

AdvertisingEmail MarketingGraphic DesignPrinting

Responsibilities

Providing assistance to our sales person by attending in house daily meetings
Answering incoming emails and phone calls, and ability to write succinct, crisp emails and a great phone manner Answering questions about in house orders and providing assistance with orders
Updating CRM records and following up with customers in a timely manner
Keep comprehensive, accurate and up-to-date notes and tasks

Qualification

Microsoft WordMicrosoft OutlookExcelCustomer serviceResearch skillsVerbal communicationWritten communicationTime managementListening skillsInternet savvyBilingual in SpanishDetail-orientedInterpersonal skillsSelf-starterOrganizational skills

Required

Knowledge of Microsoft Word, Microsoft Outlook, and Excel
Minimum high school graduate or G.E.D equivalent
Excellent customer service skills
Exceptional verbal and written communication skills
Ability to work under production deadline
Reliable and a good team player with a professional, friendly tone
Ability to quickly and accurately determine key information about people and companies
Excellent time-management skills
Ability to manage deadlines
Smart and self-reliant
Ability to read emails, understand and reply accordingly
Ability to work independently and find the best solutions for a problem
Must be able to handle clients in a professional manner
Detail-oriented with excellent attention to detail and accuracy
Self-starter and very organized
Internet savvy and deep knowledge of social media
Good interpersonal and listening skills
Ability to work without direct supervision
Flexibility and creativity
A great note taker, fast, comprehensive, accurate notes
Have a good attitude and outgoing personality

Preferred

Business sales experience
Bilingual in Spanish

Benefits

401(k)
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off

Company

Bay Central Printing

twittertwitter
company-logo
Bay Central Printing provides services for printing, mail marketing, graphics design, and promotional products.

Funding

Current Stage
Early Stage
Company data provided by crunchbase