Benchmark CU Services, Inc ยท 2 months ago
Bilingual Collection Specialist
Houston, TX
Full-time
Onsite
New Grad, Entry Level
$20/hr - $23/hrBenchmark CU Services, Inc is seeking a Bilingual Collection Specialist to join their team. The ideal candidate must be fluent in English and Spanish, responsible for monitoring accounts, identifying outstanding payments, and communicating with consumers regarding collections.
Business DevelopmentConsultingCredit
Responsibilities
Primary communication by phone - outbound & inbound calls
Review accounts to collect and negotiate overdue payments
Research member information and historical data on accounts
Communicate with members regarding overdue accounts - verbal & written
Collect payments and provide full resolution
Maintain accurate documentation of account status and collection efforts
Report on collection activity and present to management
Qualification
Required
High school diploma/GED or equivalent is required
Previous experience as a Collection Specialist or in a similar position
Banking or credit union experience
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases
Ability to work well under pressure
Excellent verbal and written communication and negotiation skills
Bilingual and fluent in English & Spanish with ability to read, write and translate all forms of communications both verbal & written
Benefits
401(k)
Opportunity for advancement
Paid time off
Paid Time Off
Company
Benchmark CU Services, Inc
BCUS, Inc. offers a variety of services designed specifically for the Credit Union community, regardless of size or specialty.
Founded in 1982
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase