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Deluxe · 1 day ago

Benefits Manager

Burbank, CA

Full-time

Hybrid

Mid Level

$72K/yr - $90K/yr

3+ years exp

Deluxe is a global leader in media and entertainment services for film, video, and online content. They are seeking a Benefits Manager to manage benefit programs and leave of absence administration for North America, ensuring compliance, vendor management, and effective communication strategies for employees.

AdvertisingDigital EntertainmentDigital MediaFilmInformation TechnologyMarketingMedia and Entertainment

Responsibilities

Plan Administration: Responsible for the day-to-day administration of all employee benefits programs, including health, dental, vision, life, disability insurance, 401(k) plans, and other company-sponsored benefit programs

Absence Management: Oversee third party leave manager, ensuring accurate tracking and compliance with legal requirements and company policies. Assist employees with leave requests, reviewing required documentation, policy questions, and problem resolution. Responsible for the interactive process for all accommodation requests

Compliance: Ensure compliance with all federal, state, and local laws and regulations related to employee benefits, including ADA, ERISA, HIPAA, COBRA, and ACA. Prepare and file necessary reports and documents

Vendor Management: Manage relationships with benefits vendors, brokers, and consultants. Conduct regular evaluations and negotiations to ensure the best value and service for the company and employees

Employee Communication: Develop and implement communication strategies to educate employees about their benefits options, including general upkeep and management of company intranet. Conduct open enrollment meetings, and ongoing informational sessions

Benefits Strategy: Collaborate with the Director, Total Rewards & Operations to design and implement benefits strategies that align with the company’s overall HR and business objectives. Analyze benefits data and trends to make recommendations for improvements

Benefits Reporting: Maintain accurate benefits records and prepare regular reports on benefits utilization, costs, and trends. Provide analysis to support decision-making

Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of benefits administration

Employee Escalations: Act as the primary point of contact for employees needing assistance with benefits issues that cannot be resolved by the first level of support from insurance carriers and other benefit administrators

Participate in special projects on an ad hoc basis

Other duties as assigned

Qualification

Benefits administrationLeave of absence managementEmployee benefits lawsVendor managementHRIS software proficiencyAnalytical skillsMicrosoft Office SuiteCommunication skillsInterpersonal skillsOrganizational skillsProject management skills

Required

Minimum of 3-5 years of experience in benefits administration, including end-to-end leave of absence management

Strong knowledge and practical application of employee benefits and leave of absence laws and regulations

Ability to manage high level of complexity independently and, balancing the need for collaboration with minimal supervision

Excellent presentation, communication, and interpersonal skills, with an emphasis on communicating complex topics in a supportive manner across a variety of audiences

Proven ability to manage vendor relationships and negotiate contracts

Analytical skills to interpret benefits data and make strategic recommendations

Ability to build strong, ongoing, impactful relationships at all levels and across a diverse range of social backgrounds

Strong verbal and written communication skills with an emphasis to influence decisions and communicate complex work across a variety of audiences

Strong emotional intelligence and the ability to understand and respond to others' perspectives sensitively

Demonstrated ability to maintain composure under pressure and handle challenging situations with grace

The ability to prioritize and manage multiple tasks with a sense of urgency

A customer service focus with a responsive and 'can-do' open-minded attitude

Strong organizational and project management skills, with the ability to manage multiple priorities

Proficiency with HRIS and benefits administration software

Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies

Strong analytical and problem-solving skills

Intermediate skills with Microsoft Office Suite

Preferred

Experience in entertainment or technology industries preferred

Workday, ADP Workforce Now, and JIRA experience a plus

Advanced Excel skills a plus

Benefits

401(k)

Tuition reimbursement

Company

Deluxe

Glassdoor3.1

As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing premium content creators and distributors.

Founded in 1915

Burbank, California, USA

1001-5000 employees