Summit · 2 months ago
Program Manager (HQ AETC IT Support Services)
Lackland AFB, TX
Full-time
Onsite
Senior Level
5+ years expSummit Technologies, Inc is seeking a Program Manager to oversee all contractual and operational aspects of the HQ AETC IT Support Services contract at Joint Base San Antonio–Randolph, TX. The Program Manager will serve as the primary point of contact for the government and ensure contract compliance while managing personnel and performance.
Insurance
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Serve as the single point of contact for all contract execution, deliverables, and communications with the government
Lead a team of IT professionals supporting multiple AETC directorates and manage day-to-day operations
Conduct monthly Program Management Reviews (PMRs) and deliver accurate Monthly Status Reports (MSRs) by the 10th of each month
Monitor key performance indicators and ensure service levels outlined in the PWS are met or exceeded
Manage risk identification, issue resolution, and corrective action implementation
Oversee quality control processes in compliance with the Quality Control Plan (QCP)
Ensure compliance with DoDM 8140.03 Cyberspace Workforce Qualification and Management Program
Coordinate configuration management, document control, and data management processes
Supervise preparation and maintenance of Continuity Books and other required contract deliverables
Support security management and compliance with AF and DoD directives (including safeguarding classified and sensitive data)
Maintain staffing levels, personnel qualifications, and certifications in accordance with contract requirements
Prepare and submit meeting minutes, reports, and other documentation as required by the COR
Provide leadership, mentorship, and professional development for assigned team members
Qualification
Required
Active Secret security clearance
Bachelor's degree in Information Technology, Business Administration, or a related field
5+ years of experience managing government IT service contracts or equivalent DoD program management experience
Demonstrated knowledge of Air Force IT environments, enterprise networks, and AF enterprise service desk processes
Experience managing performance-based service contracts and meeting Service Level Agreement (SLA) metrics
Strong leadership, communication, and organizational skills
Proficiency with Microsoft Office Suite (O365), Remedy ticketing, and DoD reporting tools
Preferred
PMP or DAWIA Program Management certification
Experience with AETC or HQ-level Air Force organizations
Familiarity with DoDM 8140.03, DAFMAN 17-1203 (ITAM), and AFI 63-101/20-101
Experience leading teams supporting classified and unclassified networks
Company
Summit
Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Imani Sheila Newsome Camara
CEO
Richard Lawrence
Chief Executive Officer
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