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Capital One · 2 months ago

Senior Manager, Project Management - Card Integrated Delivery Team

Richmond, VA

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

$155K/yr - $177K/yr

6+ years exp

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services. The Senior Manager of Project Management will lead high-priority initiatives within the Card Planning and Delivery Team, collaborating with stakeholders to ensure successful project delivery and governance.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Lead moderate to large sized teams on high-priority initiatives and work streams that span across Card and Capital One

Design, develop, and manage project plans and governance and delivery roadmaps in a complex dynamic environment

Partner with project customers to provide strategic and tactical recommendations in support of project governance and delivery with a service-minded attitude

Drive solutions to complex problems across cross-functional teams by applying sound business judgment to navigate trade-offs between competing priorities

Effectively manage scope, schedule, resources, budget and communicate status, impediments, and risks/issues of the program

Deliver results and influence business outcomes across all levels of the organization

Consults with senior management, project sponsors, and/or other stakeholders regarding the interpretation of governance requirements and execution risk management

Build relationships and collaborate with key stakeholders to ensure delivery of commitments

Influence and manage a large set of stakeholders/Intent owners across COF ranging from VP+ to associate

Leverage and translate data into compelling stories to drive action

Exhibit outstanding influencing skills to effectively drive project / program efforts

Demonstrate a proven track record of excellent project management, bringing the ability to thrive in gray space and quickly putting structure in place to manage work in a dynamic complex environment

Have an eye for detail and a love for building/optimizing processes for efficiency and effectiveness

Leverage data to improve well-managed delivery

Have passion for coaching and developing associates

Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Have exceptional problem solving and influencing skills

Ability to set direction, manage expectations and lead cross-functional teams

Be comfortable working in a fast paced time sensitive environment

Be confident, respectful, and articulate when registering dissenting opinions with colleagues and senior management

Lead process reinvention strategies with largely horizontal impacts

Serve as subject matter expert on governance and process improvement initiatives

Exemplify excellent People leadership and development competencies, while holding themselves and others to a high bar for quality and results

Qualification

Project GovernanceProcess ImprovementProject ManagementProject Management ToolsPeople ManagementInfluencing SkillsCoaching SkillsCommunication SkillsProblem Solving