SHI International Corp. · 4 days ago
IDCS Quality Control Technician
Piscataway, NJ
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $80K/yrSHI International Corp. is a global provider of IT solutions and services, committed to diversity and professional growth. The IDCS Quality Control Technician is responsible for performing quality checks throughout the build process, ensuring configurations meet customer expectations and maintaining high-quality standards.
HardwareInformation TechnologySoftware
Hiring Manager
Deanna Murphy
Responsibilities
Perform build specific quality checks throughout build process following the Internal Quality Control Checklist over the course of multiple quality checks
Review customer Integration Documentation and decipher configuration specifics, such as rack elevation, port/slot layout and connectivity, confirming the devices and physical rack layout meet customer expectations
Capture images and thoroughly document racks for internal review at multiple times during the build by following the IDCS process and a project specific photo template, ensuring all relevant information is visible in each photo and packet is complete and approved by management before rack ships to customer
Review hardware inventory logs captured from all racked devices to confirm that all custom configuration specifics, such as BIOS checks, MAC captures, DHCP configuration, and array controller configuration settings meet customer expectations
Confirm that every label on every cable matches the customer labeling configuration specifics, including font, spacing and naming conventions
Confirm all cable routing is neat and follows customer standards and/or industry standards
Document and fix any discrepancies, and/or relay them to the build team for remediation
Perform power redundancy failover test
Confirm that all data captured for purposes of asset inventory records, plus all required logical data is in the template and format that the customer requests
Qualification
Required
Ability to proofread, recognize and correct mistakes and communicate mistakes to the QC and Build teams - Basic
Ability to operate a camera or smart phone for photo documentation - Basic
Ability to crop and resize photos using basic photo editing tools - Basic
Ability to address project issues and remain professional - Basic
Ability to relay build details and progression with teammates - Basic
Ability to work under pressure and meet build ship dates - Basic
Ability to multi-task and balance priorities - Basic
Ability to decipher integration documentation technical detail, including rack elevations, network and power cabling layouts - Basic
Ability to comprehend Quality Control processes, including build checklists, as defined by the internal team - Basic
Ability to interact with several teams, including data center build technicians, solution consultants and systems engineering - Basic
Organizational skills - Basic
Preferred
Cursory knowledge of SharePoint and MS Teams - Basic
IDCS Build Team or similar Datacenter experience - Basic
Experience with reviewing Quality Control processes or a related discipline preferred
Knowledge of structured cabling and/or data center technician experience
Understanding of how to review technical documentation, with the ability to transfer logical information to a physical build
Proficient in MS Office products, Word, Excel, SharePoint and basic photo editing tools
Extended hours are sometimes required to complete some special projects
Benefits
Health, wellness, and financial benefits to offer peace of mind to you and your family.
Medical
Vision
Dental
401K
Flexible spending
Company
SHI International Corp.
Think of SHI as your personal technology concierge.
Founded in 1989
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Thai Lee
President and CEO
Dave Gruver
Field Chief Technology Officer
Recent News
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2025-11-08
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2025-11-08
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