Gap Inc. · 3 days ago
Director Change Management, Product-to-Market (P2M) Transformation
San Francisco, CA
Full-time
Onsite
Director/Executive
$185K/yr - $240K/yrGap Inc. is a leading retail company that aims to bridge gaps in the world of fashion. They are seeking a strategic and creative Director of Change Management to support their Product-to-Market transformation, focusing on cultivating a culture of agility and accountability while ensuring the adoption of new operational strategies across the organization.
ApparelE-CommerceFashionLifestyleRetail
Responsibilities
Own and lead enterprise-wide change management strategy for the Speed workstream, aligning transformation goals with business priorities and operational realities
Shape and drive integrated change plans across technology, process, and operating model shifts, ensuring seamless execution and sustained adoption
Influence and advise senior executives and functional leaders to champion change, build sponsorship, and embed new behaviors across the organization
Oversee cross-functional partnerships with Product Management, L&D, and Technology to ensure alignment between capability building, communications, and change enablement
Lead and manage internal and external change resources, including communications and instructional design teams, to deliver cohesive and impactful experiences
Establish and monitor success metrics, adoption KPIs, and feedback loops to assess effectiveness, mitigate risks, and drive continuous improvement
Develop and evolve transformation frameworks, toolkits, and best practices to build organizational change agility and maturity
Serve as a connector and catalyst, fostering collaboration across teams and functions to accelerate speed to market and embed transformation into the business
Qualification
Required
Extensive experience leading enterprise-scale change initiatives in complex, matrixed organizations
Deep expertise in change management methodologies and tools; Prosci or equivalent certification strongly preferred
Proven track record of driving strategic transformation and behavioral adoption across diverse teams, functions, and geographies
Exceptional executive presence, communication, and influence skills — able to engage and align senior leaders and cross-functional stakeholders
Strong business acumen and ability to translate strategy into actionable change plans
Demonstrated success leading change in retail, consumer goods, or omni-channel environments
Passionate about enabling teams to embrace change, move faster, and deliver lasting business impact
Benefits
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
Company
Gap Inc.
Gap Inc., a house of iconic brands, is the largest specialty apparel company in America.
Founded in 1969
10001+ employees
H1B Sponsorship
Gap Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (117)
2023 (151)
2022 (142)
2021 (111)
2020 (80)
Funding
Current Stage
Public CompanyTotal Funding
$2.25B2020-05-07Post Ipo Debt· $2.25B
1978-01-13IPO
Leadership Team
Richard Dickson
Chief Executive Officer
Sven Gerjets
EVP, Chief Technology Officer
Recent News
2026-01-09
Retail Week
2026-01-09
Company data provided by crunchbase