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Boys & Girls Clubs of Fresno County · 2 months ago

Vice President of Programs/Operations

Columbus, GA

Full-time

Onsite

Director/Executive

10+ years exp

Boys & Girls Clubs of Fresno County is seeking a Vice President of Operations responsible for providing thought leadership, direction, and oversight to Club operations and programs. This role involves developing and implementing strategies for positive youth development and member experience while leading staff in recruitment, retention, and training.

Non Profit

Responsibilities

Develops, communicates and implements organization’s operational policies and procedures, and monitors for

Orients and trains organization staff to Boys & Girls Club’s optimal Club Experience, protocols and quality measures to improve program

Determines optimum number, model and placement of clubs; recommends and helps implement changes supported by analysis of resources and

Develops membership and optimal and average daily attendance targets and plans and executes strategies to achieve

Works with Executive Leadership Team to develop the organization's plans and programs as a strategic thought partner, particularly from the perspective of the Programs & Operations

Determines optimum club hours of operation required to achieve organization’s

Leads and guides program staff in developing, monitoring, and improving programs in Clubs to achieve the optimal Club Experience as

Collaborates with Director of Grants & Special Initiatives and Finance to monitor grant compliance and improve program delivery in clubs; works together to develop grant proposals and to obtain and report on outcomes

Commits to data driven decision making with a focus on optimal club experience and optimal staff

Provides leadership and direction to operations on managing crisis

Participates in and reports on operations at BGCCV corporate board

Coordinates and leads Impact/Operations committee meetings, including preparing meeting agendas and reporting on meeting

Collaborates with Resource Development staff

Analyzes operation’s needs, develops budget that supports those needs, monitors budget and reports variances in revenue and

Collaborates with Chief Finance Officer to develop and execute strategies to meet budget targets

Participates in activities to maintain good public relations for Club programs, services and

Collaborates with Resource Development to develop strategic plan for club initiated fundraising efforts; monitors plan and implements strategies to ensure targets are

Serves as an organization

Manages Programs & Operation’s Department staff including recruiting and onboarding a diverse and qualified staff, training and developing staff, identifying performance objectives, and monitoring and providing feedback on

Works with Director of Club Experience and other operations management staff to determine club staffing levels that best support effective program delivery, budget compliance and ensures safety; seeks support from

Assesses risk and implements programs and policies to minimize loss and exposure to

Oversees identification of and prioritizing of capital improvements needed by clubs, secures approval and funding and reviews bids and monitors

Develops and communicates policies regarding buildings, grounds, vehicles, equipment, upkeep, usage and maintenance; monitors adherence to those policies and

Develops and communicates policies concerning use of clubs, equipment and grounds by outside organizations when clubs are closed

Visits clubs regularly and inspect vehicles regularly to ensure they are safe, attractive, and well-

Oversees strategy and procedure to determine clubs’ building, equipment and grounds maintenance and repair needs; monitors priorities and

Oversees capital projects and building improvements to meet organization

Manages programs & operation’s administrative processes and ensures that administrative data, from the club level up, is accurate and timely, and follows organizational administrative policies

Qualification

Budget DevelopmentOperations ManagementLeadershipNon-profit KnowledgeStaff ManagementHuman RelationsMS Office ProficiencyCommunication SkillsProblem Solving

Required

Bachelor's degree from an accredited college required

A minimum of ten years of work experience where operations consists of multiple locations, budget oversight, team development and management, and responsibility for fundraising, boards and budgets

Demonstrated ability to organize, direct and coordinate operations; personnel supervision, recruitment and retention of key personnel; facilities management; and budget development and oversight

Leadership skills, including negotiation, problem solving, decision making

Knowledge of the mission, objectives, policies, programs, procedures and principles and practices of non-profit organizations and youth development services

Ability to manage multiple tasks and to develop solutions to problems with limited resources

Excellent human relations skills and ability to motivate staff and volunteers

Strong oral, written and presentation communication skills

Ability to establish and maintain effective working relationships with Club staff, Board members, volunteers, community groups, and other related stakeholders

Advanced understanding of basic office applications including MS Office (Word, Excel, PowerPoint, and Outlook)