Back Office Technician jobs in United States
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Acuity Eye Group · 1 day ago

Back Office Technician

Acuity Eye Group is seeking a Back Office Technician responsible for performing a variety of patient care, office, and laboratory duties. The role includes preparing patients for examination and assisting optical professionals in providing treatment to the eyes.

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Responsibilities

Ensures a positive and professional environment where patients feel comfortable; prepares patients for treatment and assists doctors
Collects and documents the patient’s chief complaint
Verifies patient’s ocular and medical health history. Documents any medications patient is taking
Obtains consents from patients. Ensures patients read and sign the consents
Performs Refractions
Administers basic Visual Acuity (VA) assessments
Performs intraocular pressure (IOP) tests with a Tonopen unit
Takes Fundus photos
Administers a Visual Field (VF) test
Performs Flourescein Angiogram (FA) procedures
Performs Indocyanine Green Angiography (ICG) procedures
Administers topical ophthalmic and dilation medications to patients
Maintains a clean, sterile, and stocked exams rooms
Provides written instructions and/or patient education materials for the patient to review at home. Ensures patient understands all instructions
Provides accurate documentation and summarization of an ocular examination, while maintaining patient flow and communication regarding appointment status
Files patient forms and updates information in CareCoud/EMR system
In some clinics, may be required to drive patients in a company-provided vehicle
Maintains an appropriate professional appearance and demeanor in accordance with Company policies
Keep commitments and keep direct supervisor informed of work progress, timetables, and issues
Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices)
Other duties as assigned by management

Qualification

Certified Ophthalmic TechnicianCertified Ophthalmic AssistantOphthalmic Industry ExperienceBack Office Technician ExperienceCustomer Service FocusedProblem SolverOrganizedMultitaskingProfessional AppearanceWORDEXCELCommunication SkillsTeam PlayerDetail Oriented

Required

High School education, GED or equivalent
Valid driver's license and automobile insurance
Ability to travel to other clinics as assigned

Preferred

Experience in the Ophthalmic or Optometric Industry
Experience as a Back Office Technician
Certified Ophthalmic Technician (preferred)
Certified Ophthalmic Assistant (preferred)
Valid Driver's License may be required based on clinic location(s)

Company

Acuity Eye Group

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At Acuity Eye Group, our vision is to create the largest network of vertically integrated ophthalmic service clinics in the US, physician-owned and professionally managed.

Funding

Current Stage
Late Stage

Leadership Team

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Bill Vaughan
Chief Executive Officer
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Jeffrey Cho
Chief Operating Officer
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Company data provided by crunchbase