PerkinElmer · 4 hours ago
Field Service Engineer (Field Remote - Albuquerque, NM)
United States
Contract
Remote
Entry, Mid Level
$59K/yr - $80K/yr
2+ years expPerkinElmer is a company specializing in scientific instruments and services, and they are seeking a Field Service Engineer to provide high-quality maintenance and support for their instrumentation. The role involves installing, maintaining, and repairing equipment at customer sites, while also ensuring customer satisfaction and contributing to account profitability.
HardwareHealth Care
Responsibilities
Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service
Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols
Communicate service offerings including training, support, software, laboratory services products and field upgrades
Partner with our customers to understand their analytical workflows and applications
Support the local instrument sales representative(s) to help secure new instrument orders
Provide service that helps to drive the sale of new service agreements, service agreement upgrades and instrument add-ons to existing service contracts
Develop an understanding of other functional groups activities and responsibilities
Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards
Contribute to account profitability through efficient execution and service delivery
Perform timely uploads and downloads of required service data to ensure the integrity of service system(s)
Maintain assigned assets including: Company vehicle, tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc
Proactively develop technical and soft skills to maintain and enhance PerkinElmer’s value proposition to the customer
Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process
Seek higher level certification through participation in company sponsored training & development offerings
Complete all administrative tasks on time
Work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions
Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
Qualification
Required
Associate degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related military experience with 2+ years of experience in equipment maintenance/repair OR
High School Diploma or equivalent with 5+ years of experience in equipment maintenance/repair
Remote role covering the NM and TX territory for Field Service at various customer sites. Must be willing to travel 70% or more as required with significant overnights
Strong interpersonal skills; strong team player with customer satisfaction focus
Ability to follow written and verbal directions
Read and understand technical bulletins and service manuals
Work under time constraints
Ability to operate personal computer to enter data and generate reports
Ability to communicate clearly and effectively with peers, managers, customers, and other technical support professionals
Preferred
Experience using Microsoft 365
2+ years of laboratory and/or field service experience working with analytical equipment
Vendor-issued certification on relevant laboratory equipment
General knowledge of laboratory safety practices
Company
PerkinElmer
PerkinElmer focused on improving the health and safety of people and the environment.
5001-10000 employees
H1B Sponsorship
PerkinElmer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (3)
2022 (3)
2021 (2)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
unknown2022-08-01Acquired
1978-01-13IPO
Leadership Team
Frank A. Wilson
SVP & CFO
Joel S. Goldberg
SVP & General Counsel & Secretary
Recent News
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