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ZOLL Medical Corporation · 20 hours ago

Business Applications Administrator

United States

Full-time

Remote

New Grad, Entry Level

$32/hr - $40/hr

ZOLL Medical Corporation is dedicated to improving patient outcomes and providing innovative technologies. The Business Applications Administrator is responsible for application sysadmin activities, coordinating team issue tracking, and supporting global implementations of Oracle EBS and Oracle Fusion Cloud Application.

Health CareMedical DeviceSoftware

No H1B

Responsibilities

Monitor and review ServiceNow ticketing system for requests in the Application System Administrator queue and act on these requests in accordance with established process flow

Attend to all System Administrator requests including creation of new users, changes to users’ attributes, assignment of roles, data access etc. following established approval process

Document all system administrator activities including approvals in accordance with IT audit control requirements

Meet SLAs for various request types and share periodic reports

Support audit requests on system administrator activities in requested format

Diagnosing, troubleshooting, and resolving any user issues related to login and access

Perform period reviews of user and role assignments for potential audit deviations, risk assessments etc

Maintain and publish reports as required

Collect and report on team efforts and third-party work

Prepare presentations for recurring meetings

Perform all ordering duties and maintaining supplies

Qualification

Oracle EBSOracle Fusion CloudServiceNowITIL processesMS-OfficeSharePointAnalytical skillsCommunication skillsOrganizational skills

Required

Bachelor's Degree required

Strong MS-Office and SharePoint skills

Strong experience working in a team providing critical support

Knowledge of ITIL processes (incident, problem, change management)

Work effectively on multiple activities and projects

Strong analytical and training skills

Troubleshoot user access issues

Excellent communication and organizational skills

Preferred

Experience administering systems or application preferred

Experience in ServiceNow or similar ticketing system

Benefits

Comprehensive benefits plans

Company

ZOLL Medical Corporation

Glassdoor3.3

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies.

Founded in 2004