MagMutual · 2 months ago
Operations Processing Specialist
Atlanta Office
Full-time
Hybrid
Entry Level
1+ years expMagMutual is seeking an Operations Processing Specialist to support designated departments by providing exceptional customer service and accurate document production. The role involves processing incoming and outgoing mail, collaborating with partners, and ensuring data integrity while maintaining effective communication.
Financial ServicesHealth CareInsuranceMedicalRisk Management
Responsibilities
Incoming/outgoing mail processing and general office support as needed
Responsible for handling all requests of functional area timely and accurately and within the established service standard
Collaborate with internal and external partners to obtain and provide information, improve processes, and enhance the policyholder’s experience
Timely and accurately create and submit any regulatory reporting required by operational function
Ensure data integrity is maintained in source systems and all documentation created and distribution to policyholders and internal business partners
Provide reception, phone, and desk coverage as needed
May participate in audit schedules by internal or external partners; producing files, documents, respond to questions, etc
May participate in new and upgrade installation for all systems that impact functional areas; may include building business requirements, test cases, and conducting user acceptance testing (UAT)
Other duties as assigned
Qualification
Required
Associate Degree or minimum of 2 years of operational experience
1-2 years of insurance or equivalent experience
Exceptional Microsoft Office skills
Ability to navigate multiple systems applications
Ability to evaluate and properly handle confidential information
Ability to produce high quality outcomes in a highly productive environment
Strong data entry skills and attention to detail
Good organizational, customer service, and follow-up skills
Ability to work in a flexible environment to support the MagMutual mission of ‘working together' to get the job done
Ability to develop and maintain effective working relationships within various departments
Ability to use critical thinking in processing work and resolving problems
Preferred
Preferred experience in legal, claim, underwriting, accounting with P&C Insurance, or medical environment
Company
MagMutual
MagMutual provides insurance solutions for the practice, business, and regulation of medicine.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$100M2021-05-19Debt Financing· $100M
Leadership Team
Mark Poling
Chief Customer Officer, Partner
Recent News
2026-01-16
2025-10-17
Company data provided by crunchbase