Client Retention Manager jobs in United States
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LexisNexis · 1 hour ago

Client Retention Manager

positionDayton, OH
timeFull-time
remoteHybrid
seniorityMid Level

LexisNexis is a data and analytics company committed to building customer relationships and driving growth. As a Telephonic Client Manager, you will manage and grow revenue through the sale of LexisNexis products and services, while also assessing customer needs and creating new business opportunities.

AccountingLegalRisk ManagementSoftware
Hiring Manager
Kim Nelsen
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Responsibilities

Initiating and answering inbound and outbound sales contact directly with prospective/existing customers
Achieving and exceeding where possible your monthly sales and KPI target
Accepting orders, closing sales, and maintaining customer records on CRM
Recording sales prospecting activity in computer-based tracking systems
Working with moderately complex territory assigned accounts, products, services, sales or account management processes
Contacting clients with moderate authority and opportunity to set and negotiate service terms
Continuing to build knowledge of business and the market or account needs

Qualification

Sales methodologyTelesales experienceCRM proficiencyProduct knowledgeCustomer relationship building

Required

Be able to adapt information and style to the audience
Be able to develop competence by performing structured work assignments
Have general understanding of sales methodology and a proven track record in achieving sales quotas
Have a Bachelor's or equivalent experience
Be able to apply broad knowledge of products and solutions
Display excellent experience in telesales and selling subscription product

Benefits

Comprehensive, multi-carrier health plan benefits
Disability insurance
Dependent care and commuter spending accounts
Life and accident insurance
Retirement benefits (salary investment plan/employer stock purchase plan)
Modern family benefits, including adoption and surrogacy

Company

LexisNexis

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Glassdoor3.8
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LexisNexis is a data analytics company that provides information solutions and law legal databases to Law and corporate businesses.
dateFounded in 1970
location
Albany, New York, USA
people-size10001+ employees
web-link
http://www.lexisnexis.com

Funding

Current Stage
Late Stage
Total Funding
$30M
Key Investors
EquivoActua Corporation
2021-06-16Corporate Round
2000-03-22Series Unknown· $30M
1994-10-05Acquired

Leadership Team

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Eric Bonnet-Maes
CEO - LexisNexis Continental Europe, Middle East and Africa
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Sean Fitzpatrick
CEO LexisNexis North America, UK & Ireland
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Recent News

Business Insider
How can lawyers stop AI's hallucinations? More AI, of course.
2025-12-12
LexisNexis on X (formerly Twitter)
LexisNexis® 40 UNDER 40 2025 Winner - Asia & Hong Kong SAR List - Honoured to celebrate Joshua Chu (朱喬華) for his contributions to legal technology and digital justice.
2025-11-30
LexisNexis on Linkedin
LexisNexis® ELITE Award 2025 Winner - Individual - Honoured to recognise Joshua Chu, Lawyer, Lecturer & Co-Chair of the Hong Kong Web3 Association, and Senior Consultant at Prosynergy.
2025-11-30
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