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Imagine Pediatrics · 23 hours ago

Partner Success Associate

United States

Full-time

Remote

Entry, Mid Level

$90K/yr - $110K/yr

1+ years exp

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group focused on providing comprehensive care for children with special healthcare needs. The Partner Success Associate will play a key role in client engagement and growth, ensuring contract performance and client retention through effective project management and collaboration with internal teams.

Child CareHospitalMedical

Responsibilities

Build fluency in the suite of dashboards and data available to report against contract obligations

Translate available data into meaningful, story-telling presentations related to contract performance (e.g. enrollment, utilization, quality measures)

Project manage and track next steps and follow-ups from external meetings through to completion

Collaborate with the Sr. Manager, Partner Success and Sr. Director, Partner Success to support Joint Operating Committee meetings with clients and Internal Contract Management Meeting with senior leadership

Build and manage new templates for the Partner Success team as opportunities to standardize present themselves

Lead documentation of process optimization efforts for the Partner Success team as opportunities to streamline present themselves

Coordinate efforts to improve contract performance, enhance care coordination, or solve pain points within the attributed population

Collaborate across the organization to ensure all deliverables and milestones are met with quality and excellence

Work closely with our data team to generate reporting that supports care coordination and performance management with each client

Regularly communicate project status, barriers, risks, and updates to key stakeholders across the organization

Qualification

Healthcare experienceData analysisProject managementMicrosoft PowerPointMicrosoft ExcelDesire to learnRelationship buildingOrganizational skillsCritical thinkingProblem-solving

Required

A knack for building strong relationships and partnerships

Demonstrates excellent project management skills, such as ability to develop high-quality materials, work on concrete deadlines, and deliver results independently

Proficiency with project management tools, Microsoft PowerPoint and Microsoft Excel

1-3+ years' experience working in a healthcare company, experience with a management consulting firm a plus

A “commercial mindset” to help the company meet its high growth goals. Experience at an early to mid-stage start-up company is a plus

Understanding of the healthcare ecosystem, with a specific focus on the nuances and intricacies of value-based care; experience with Medicaid health plans is a plus

Demonstrated ability/flexibility to work cross-functionally in a fast-growing company

Excellent organizational skills with an ability to multitask across projects in a variety of subject matter areas

Strong analytical, critical thinking and problem-solving skills

Desire to learn, grow quickly, with a bias for action

Willingness to travel (20%)