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CertaSite · 2 months ago

Route Sales & Service Technician Level II

Franklin, WI

Full-time

Onsite

Mid, Senior Level

$22/hr - $22/hr

1+ years exp

CertaSite is a fast-growing fire protection and life safety company dedicated to providing peace of mind and confidence to its customers. The Route Sales & Service Technician Level II is responsible for inspecting, testing, servicing, and repairing fire safety equipment, ensuring compliance with safety standards and maintaining positive customer relationships.

Public Safety

No H1B

Responsibilities

Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and pre-engineered suppression systems, such as six-year maintenance, hydrotest, recharge, battery replacement, bulb replacement and other services and repairs as mandated by Standards and codes, manufacturers requirements, federal, state and local ordinances, and procedures, customer requirements, and expectations and requirements of company

Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems

Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually

Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns

Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job

Maintain equipment and tools necessary to safely perform job

Evaluate customer site for additional equipment and services that customer may require

Work in compliance with the Company's safety program

Discuss deficiencies noted with customer, explaining the problem and its resolution

There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others

Must be comfortable with heights, working on ladders or lifts, or in confined spaces

Qualification

Route sales experienceFire life safety knowledgeInspectionTestingBasic math skillsComputer proficiencyCustomer relationship skillsProblem-solving skillsTeamworkCommunication skills

Required

1 – 3 years of route sales and service experience in the fire life safety industry with a concentration in extinguishers, e-lights, and hood suppression systems

Must possess the ability to calculate basic math including fractions, decimals and percentages

Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software

Must currently have a valid U.S. driver's license

Preferred

3 – 5 years of route sales and service experience in the fire life safety industry with a concentration in extinguishers, e-lights, and hood suppression systems