Medier Agency ยท 2 months ago
CRM Content Automation Manager
United States
Full-time
Remote
Senior LevelMedier is a creative marketing agency that combines creativity with data-driven insights. They are seeking a CRM Content Automation Manager to build and scale automated content generation systems that enhance CRM campaigns using machine learning and AI technologies.
Marketing & Advertising
Responsibilities
Design and train machine learning models to automate CRM content generation, testing, and optimization
Build and maintain scalable pipelines for LLM-based personalization across email, push, and in-app channels
Integrate generative AI systems with existing CRM tools
Fine-tune large language models for tone, brand voice, and conversion optimization
Implement feedback loops to continuously improve automated outputs based on performance data
Ensure compliance with data governance, ethics, and privacy
Use A/B and multivariate testing data to train reinforcement models that optimize message variants automatically
Develop frameworks for sentiment analysis, tone consistency, and personalization depth
Translate marketing objectives into ML-based automation opportunities
Serve as the bridge between creative strategy and technical execution, ensuring AI output is on-brand and on-point
Guide a small cross-functional team to define prompts and templates for scalable campaign content
Qualification
Required
Deep understanding of LLMs, prompt engineering, and generative content systems
Deep understanding of content life-cycle processes
Proven ability to productionize AI models for marketing or personalization use cases
Prior work in consumer-facing industries (gaming, fintech, or eCommerce)
Strong understanding of CRM data architecture and martech integration patterns
Company
Medier Agency
Medier is more than just a marketing agency. We're your dedicated creative marketing partner.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase