The Home Depot · 2 months ago
Sr. Manager Ops Process - Delivery Experience Strategy
Atlanta, GA
Full-time
Onsite
Senior Level
6+ years expThe Home Depot is a leading home improvement retailer, and they are seeking a Sr. Manager Ops Process to lead and direct cross-functional delivery processes. This role focuses on managing projects that drive major process improvement initiatives to enhance customer experience.
E-CommerceHome and GardenHome DecorHome ImprovementRetail
Responsibilities
Identify opportunities: Conduct industry and competitive analysis, customer research, acquisition opportunities and identify the most attractive growth opportunities
Manage projects: handle day-to-day issues associated with implementing a new initiative; work with store planning, visual merchandising, store and divisional associates. May lead full pilot implementations of selected initiatives
Develop Recommendations: Prioritize issues and brainstorm/develop solutions and recommendations by working with a diverse group of people (store personnel, merchants, other HD companies, non-HD companies, vendors, etc.)
Evaluate Results: Analyze the financial results of initiatives versus projections through financial analysis, control stores, & other benchmarks. Evaluate the operational issues of initiatives by walking stores, talking to associates, talking to customers and interviewing merchants
Communicate with Senior Management: Prepare presentations for growth steering committee, president's meeting and other meetings in order to communicate and solicit feedback and input at various stages of individual initiatives
Acquisition leadership: Ad hoc involvement in selected strategic acquisitions, including identification of candidates, industry evaluation, negotiations, and post-acquisition follow-up and tracking
Select, develop, and motivate assigned staff
Qualification
Required
Must be eighteen years of age or older
Must be legally permitted to work in the United States
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
6 years of work experience
Supervisory Skills
Ability to communicate with Executive group
Strong Basic Math and Logic Skills
Computer Literate/Comfortable with Database Structure
Conflict Resolution
Basic understanding of retail environment
Preferred
A master's degree is preferred
Eight plus years of experience is preferred
Project Management Experience
Company
The Home Depot
The Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services.
10001+ employees
H1B Sponsorship
The Home Depot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (67)
2023 (32)
2022 (66)
2021 (62)
2020 (33)
Funding
Current Stage
Late StageTotal Funding
unknown2007-07-31Debt Financing
Leadership Team
Ted Decker
Chair, President and CEO
Chip Devine
Senior Vice President
Recent News
PR Newswire
2026-01-16
2026-01-15
2026-01-12
Company data provided by crunchbase