Agilent Technologies · 2 months ago
Pre-Sales Application Engineer
United States
Full-time
Remote
Entry, Mid Level
$105K/yr - $175K/yr
2+ years expAgilent Technologies is seeking a Customer Applications Specialist to support their Pathology solutions. The role involves providing pre-sales scientific and technical consultation, assisting with installations, and optimizing customer assays while collaborating with various teams to drive sales and ensure customer satisfaction.
BiotechnologyHealth CareHealth DiagnosticsLife SciencePharmaceutical
Responsibilities
Provide pre-sales scientific/technical consultation with customers in partnership with the sales team to educate and guide the selection of the optimal Pathology Solution for their laboratory
Co-travel with Sales Account Manager to assist with locating new business as well as ensuring current customers' needs are met
Post-sales will assist with the installation of all instrumentation
Work closely with the Field Service Engineer, Sales Account Manager, Customer Application Manager, and Inside Sales Team to provide a smooth installation process for the customer
Perform the Performance Qualification and Training for customers on-site
Assist customers with on-site optimization of their Immunohistochemistry assays, Special Stains, H&E Staining and Molecular FISH/ISH assays
Provide on-site and remote troubleshooting assistance in partnership with the Customer Application Specialist Team, Internal Technical Support, Account Managers, Field Service Engineers and other internal groups
Evaluate and support management on ramp to volume strategies for new products prior to release
Act as the customer voice to influence future product/application design that meets customer needs
May be involved in preparing and delivering technical seminars to customers or potential customers and contributes to recognized scientific forums, including written, oral and poster presentations
Qualification
Required
Bachelor's or master's Degree or equivalent in Life Sciences
2+ years' experience working in a Clinical, Non-Clinical, Research or Industrial setting in a Histology/Pathology Laboratory with a strong focus on Immunohistochemistry, Special Staining, H&E Staining and ISH/FISH
Proficient with all Microsoft Word applications (Word, Excel, Power Point)
Excellent attention to detail
Excellent oral and written English communication skills, including strong interpersonal and organizational ability and time management are required
Ability to work independently and as a part of an integrated/cross-functional team
Requires flexible working hours with travel up to 75% of the time. Must be able to adapt to changing schedules and environments
Occasional physical lifting, pushing and pulling up to 30 Lbs
Manual dexterity. For example, inserts and removes small parts in tight places; adjusts instrument settings, handling slides, working with microscope, pipetting, etc
Ability to sit, bend down, walk, talk, hear, lift hands to raise something above head or lower to the ground, and stand for extended periods of time in a laboratory
Visual acuity to be able to differentiate and perceive colors, ability to focus, have optimal depth perception and peripheral vision
Working in hospital/laboratory setting requires following the safety protocols, safe chemical handling, working around different instrumentation and patient samples and other biohazardous material. Must comply with all PPE (Personal Protective Equipment) requirements as well as wear appropriate clothing, including close toed shoes
Must consent to participate in and meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law
Requirements may include but are not limited to pre-/post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs
Preferred
HT and/or QIHC certification, is a plus
Experience working for a field sales organization, specifically providing technical support, is a plus
Benefits
Bonus
Stock
Benefits
Reimbursement for personal vehicle usage
Company
Agilent Technologies
Agilent Technologies addresses the scientific and laboratory management needs of analytical scientists and clinical researchers.
10001+ employees
H1B Sponsorship
Agilent Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (56)
2023 (58)
2022 (70)
2021 (64)
2020 (53)
Funding
Current Stage
Public CompanyTotal Funding
$500M2019-09-05Post Ipo Debt· $500M
1999-11-26IPO
Leadership Team
Mike McMullen
CEO and President
Padraig McDonnell
President and CEO
Recent News
Research & Development World
2026-01-09
News-Medical.Net
2025-12-24
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