Tonkean · 2 months ago
Implementation Engineer - ProcurementWorks
Tonkean is the world’s first totally customizable process experience platform, and they are seeking an Implementation Engineer to build and configure workflows based on designs created by the Implementation Architect. This role involves leveraging deep product expertise to implement tailored solutions, troubleshoot technical challenges, and ensure optimal platform performance.
Artificial Intelligence (AI)Information TechnologySoftware
Responsibilities
Build, configure, and test solutions in Tonkean based on detailed solution designs provided by Implementation Architects
Provide demos to your 'client', whether they are internal to Tonkean or external to the client. Leverage APIs, webhooks, and integrations to connect systems and automate workflows end-to-end
Troubleshoot technical challenges, optimize configurations, and ensure performance meets expectations
Collaborate with the customer and Architect to iterate on builds as new insights emerge
Define and document implementation best practices, reusable components, and technical templates
Serve as the subject matter expert on the Tonkean platform, pushing the boundaries of what’s possible with the platform now and reinforcing with the Product Team what should be possible in the future
Support customers during UAT, Hypercare, and go-live phases, ensuring a smooth transition and high adoption
Qualification
Required
4+ years in implementation, solutions engineering, or platform configuration roles
Deep understanding of no-code/low-code platforms, APIs, and enterprise systems
Strong troubleshooting skills; comfortable solving novel technical challenges
Proven experience with troubleshooting technical problems where the answer isn't obvious or Google-able
Experience implementing SaaS solutions in complex environments
Experience running projects where the roadmap/checklist is not out-of-the-box templatized and will vary for every client's custom situation
Familiarity with CRUD operations, webhooks, JSON, and basic scripting logic
Comfortable working cross-functionally with product, customer success, and design teams
Startup mindset with the ability to build scalable processes in a fast-paced environment
Confidence in demoing built solutions and communicating how and why certain configuration steps were taken
Benefits
Competitive compensation & equity package
Tonkean provides each employee with a new MacBook Pro.
Company
Tonkean
Tonkean provides an enterprise no-code process orchestration platform.
H1B Sponsorship
Tonkean has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$83.2MKey Investors
AccelLightspeed Venture PartnersFoundation Capital
2021-06-24Series B· $50M
2020-04-08Series A· $24M
2019-10-23Seed· $7.2M
Recent News
Foundation Capital
2025-12-31
vcnewsdaily
2025-12-31
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