Client Account Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

Jackson Lewis P.C. ยท 1 day ago

Client Account Manager

positionNew York, NY
timeFull-time
remoteOnsite
seniorityMid Level
money$75K/yr - $105K/yr
date4+ years exp

Jackson Lewis P.C. is a law firm focused on employment and labor law, helping employers develop proactive strategies and strong policies. The Client Account Manager supports billing partners in managing the financial health of client relationships and ensures that billing, collections, and reporting activities align with firm priorities and client expectations.

Consulting

Responsibilities

Manage the full financial relationship for assigned clients, from billing through collection, ensuring timely and accurate revenue realization
Partner with attorneys and finance staff to identify and resolve issues related to unbilled time, outstanding receivables, rejected invoices, and client compliance
Serve as a central point of contact for client billing inquiries, providing clear, responsive, and solution-oriented communication
Ensure compliance with client-specific billing and reporting requirements, including e-billing platforms, rate structures, and OCGs
Proactively monitor portfolio performance, including aging, realization, and billing trends, and provide actionable insights to partners
Work closely with firm leadership to develop and refine best practices for client account management, billing efficiency, and collections strategy
Collaborate with pricing and legal project management teams to support alternative fee arrangements and other financial structures
Prepare and deliver regular status updates, metrics, and forecasts to attorneys and management
Contribute to process improvement initiatives, documentation, and knowledge sharing within the team
Maintain professional, tactful, and client-focused communication at all times
Other duties as assigned

Qualification

Law firm billing experienceFinancial data analysisClient account managementMicrosoft Office proficiencyFinancial systemsManage prioritiesCommunication skillsProblem-solving skillsAttention to detailInterpersonal skills

Required

Associate's or Bachelor's degree in Business, Finance, Accounting, or related field (equivalent experience may substitute for education)
Minimum of 4 years of experience in law firm billing, finance, or client accounting
Strong analytical and problem-solving skills with an ability to interpret financial data and identify root causes
Excellent communication and interpersonal skills, with the ability to build trust and credibility with partners and clients
Proven ability to manage multiple priorities under tight deadlines
High attention to detail and accuracy
Proficiency in Microsoft Office (Excel, Outlook, PowerPoint)
Experience with Aderant, Elite/Elite 3E, or similar financial systems

Preferred

Experience with business intelligence tools
Familiarity with electronic billing platforms (eBillingHub, CounselLink, Tymetrix, etc.) strongly preferred
Understanding of outside counsel guidelines (OCGs), rate approvals, and client-specific billing requirements a plus

Company

Jackson Lewis P.C.

twittertwittertwitter
Glassdoor4.0
company-logo
Jackson Lewis P.C.is a workplace law firm.
dateFounded in 1958
location
White Plains, New York, USA
people-size1001-5000 employees
web-link
http://www.jacksonlewis.com

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Alec Nealon
Partner, Executive Compensation & Employee Benefits
linkedin
leader-logo
Alison Jacobs Wice
Partner
linkedin

Recent News

bloomberglaw.com
Jackson Lewis Boosts Minneapolis Office With Litigator Lukas
2025-11-12
Association of Corporate Counsel
Association of Corporate Counsel Releases Second Edition of Cybersecurity Toolkit for In-house Lawyers
2025-09-24
PR Newswire
Former NLRB Chairman Marvin E. Kaplan Joins Jackson Lewis
2025-09-09
Company data provided by crunchbase