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Central Garden & Pet · 23 hours ago

Manager, Trade Operations & Compliance (US)

Bingham Farms, MI

Full-time

Hybrid

Senior Level

7+ years exp

Central Garden & Pet is a leading company in the pet and garden industries, dedicated to nurturing happy and healthy homes. They are seeking a Manager for Trade Operations & Compliance to oversee U.S. customs compliance and brokerage activities, ensuring adherence to regulations and maintaining efficient trade operations.

Home and GardenPet

Responsibilities

Handle all U.S. import and export compliance activities, including entry preparation, filing, post-entry actions, and recordkeeping in accordance with CBP regulations

Monitor clearances, engaging with brokers to ensure accurate entries, investigating exceptions to resolution

Manage HTS classification, valuation (including assists and related-party pricing), country of origin, and ADD/CVD applicability

Lead research on policies and practices associated with trade agreements, and lead on classification resolution disputes, proactively managing tariff exposure, including customer tariff recovery documentation

Administration-level fluency with US Customs ACE Portal and trade reports to monitor compliance, duty spend, and operational efficiency

Develop dashboards and KPIs to measure performance

Act as the primary contact for CBP and PGAs (e.g., FDA, EPA, USDA). Manage inquiries, audits, and maintain CTPAT status

Develop and maintain SOPs, broker management processes, and compliance training. Track regulatory updates and implement changes as needed

Identify and implement duty-minimization opportunities (e.g., USMCA, drawback, FTZ, reconciliation) in partnership with Procurement, Logistics, Supply Chain, and Finance

Resolve import/export delays, perform root-cause analysis, and implement corrective actions to improve compliance, accuracy, and cycle time

Qualification

Active U.S. Customs Broker LicenseU.S. Customs regulations knowledgeACE Portal experienceAdvanced Excel skillsSOP developmentTrade compliance experienceAnalytical skillsStakeholder managementCommunication skillsProblem-solving skills

Required

Active U.S. Customs Broker License

7+ years in customs brokerage, trade compliance, or trade operations

Strong knowledge of U.S. Customs regulations, HTS, valuation, origin, and PGA requirements

Experience with ACE Portal, preferably as system administrator, post-entry processes, SOP development, broker management, and responding to CBP/PGA audits

Demonstrated ability to act independently upon information and make decisions in adherence to compliance, regulations and policies

Demonstrated ability to identify and understand issues and resolve inquiries and develop appropriate solutions quickly, effectively and independently

Strong analytical skills with advanced Excel and ability to work with large datasets

Excellent communication and stakeholder management skills

Preferred

CTPAT program management experience

Experience with customs audits, ADD/CVD, reconciliation, and USMCA qualification

Exposure to global trade compliance

Benefits

Paid Time Off – Enjoy paid vacation days, holidays, and a floating holiday!

Top-Tier Health Coverage – Comprehensive health insurance benefits include medical, dental, vision, accident, disability, dependent life, and other voluntary options. Our Health Savings Accounts (HSA) are available with a company-funded stipend.

Peace of Mind – Employer-paid Life Insurance

Secure Your Future – A competitive 401(k) plan with employer match to help you plan ahead.

Family First – Paid Parental Leave so you can focus on what matters most.

Grow With Us – We support your journey with Education Assistance for college degrees and professional certifications.

Career Advancement – Opportunities for career advancement and internal mobility.

Never Stop Learning – Unlock access to thousands of free online courses through our Learning & Development platform.

Celebrate You – Our Employee Recognition Programs spotlight your achievements and contributions.

Support When You Need It – Confidential Employee Assistance Program (EAP) for personal and professional support.

Get Rewarded – Earn bonus dollars with our Referral Bonus Program.

Perks Galore – Enjoy discounts on cell phones, movie tickets, gym memberships, and more.