ServiceTitan · 2 months ago
Senior Director, Fintech Partnerships and Strategy
United States
Full-time
Remote
Director/Executive
$244K/yr - $326K/yr
10+ years expServiceTitan is a company focused on embedded finance products, and they are seeking a Senior Director for Fintech Partnerships and Strategy. This role involves driving the business and partner/vendor strategy for fintech offerings, managing critical partnerships, and leading strategic operations across various trade verticals.
CRMInformation TechnologyOperating SystemsSaaSSoftware
Responsibilities
Identify, evaluate, drive, and lead new and existing strategy initiatives focused on Fintech opportunities (e.g., payments, financing, lending, banking, etc.), typically enabled through partner and vendor relationships
Contribute to the definition and development of fintech product/business strategy with the leadership team
Collaborate with key cross-functional stakeholders (Product, Design, Engineering, Product Marketing, and Operations) to develop and validate solutions in the embedded fintech space
Develop and present business cases with ongoing quantitative and qualitative analyses, customer validation, and recommendations to senior leadership
Work closely with leadership on strategic Fintech bets that have an outsized impact on the Trades space
Research and arm internal teams with business landscape knowledge of Fintech competitors, insights, and trends
Develop partnership strategy, explore, source, negotiate or renegotiate agreements, and own ongoing management
Drive Partner/Vendor/Ecosystem Strategy in alignment with the global fintech strategy
Evaluate potential partner/vendor opportunities to power expansion products and services
Own intake, management, and resolution of strategic partner and tri-party (internal/customer/partner) issues, and/or escalations related to fintech, serving as the key point contact for partner executive stakeholders
Develop and manage future partner program management structure, internal tracking/tooling/process, standards terms, and performance measurement
Drive iterative/continuous improvements to fintech standard operating processes and procedures
Responsible for consolidating and driving prioritization for strategic insights, operations, and analytics/data insights/reporting
Serve as a key POC for FP&A, ops, and BI on KPI insights, forecasting/reforecasting process and reporting mechanisms
Contribute standard monthly performance reporting, MBRs/QBRs, holding internal teams and external parties accountable to deliver data within SLAs along with strategic customer/partner rebate tracking and delivery
Contribute to go-to-market strategy to launch or enhance fintech products
Qualification
Required
10+ years of work experience in consulting, strategy, or a similar role driving new growth initiatives cross-functionally, including 3+ years experience in financial technology, payments or embedded finance
Subject matter expertise with payment processing (acquiring and issuing) and/or lending (consumer and business)
Familiarity with credit card interchange mechanics and payments value chain, as well as fundamentals of the lending business model
Proven track record in partner relationship management at senior leadership levels, including sourcing, negotiating, and driving internal and external accountability for performance and compliance with contract terms
Deep expertise conducting quantitative and qualitative analysis (high proficiency with spreadsheet tools and financial forecasting and modeling)
Demonstrated excellence in cross-functional collaboration, executive presence, and communication
Ability to distill complex concepts into structured frameworks, clear and succinct memos, and concrete action plans
Ability to thrive through ambiguity in a dynamic working environment; know how to balance velocity with appropriate depth and attention to detail
Preferred
Experience in B2B technology
Benefits
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
Company
ServiceTitan
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.
1001-5000 employees
H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (45)
2022 (73)
2021 (64)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
Thoma BravoIndex VenturesBattery Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M
Leadership Team
Ara Mahdessian
Co-Founder and CEO
Vahe Kuzoyan
President & Co-Founder
Recent News
Crunchbase News
2026-01-08
Index Ventures
2026-01-05
Company data provided by crunchbase