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Latham Centers, Inc. · 2 months ago

Vice President of Quality Enhancement

Yarmouth Port, MA

Full-time

Hybrid

Lead/Staff, Director/Executive

5+ years exp

Latham Centers, Inc. is a world-renowned leader in supporting children with complex special needs. The Vice President of Quality Enhancement will provide executive leadership for the organization's quality management and compliance programs, ensuring that all standards are met while promoting a culture of continuous improvement.

Health CarePersonal HealthTherapeutics

Growth Opportunities

Responsibilities

Develop & execute an agency-wide Quality & Risk Management Strategic Plan aligned with the organization’s mission & goals

Advise the CEO, senior leadership, & Board committees on emerging risks, quality trends, & compliance priorities

Serve as the agency’s lead on accreditation & licensing readiness (e.g., COA, DDS, DESE, DPH)

Oversee the Quality Enhancement Director in conducting internal audits, environmental inspections, & case record reviews across programs

Ensure compliance with all DDS, DPH, DESE, OSHA, HIPAA, & other applicable regulations

Monitor & analyze key quality indicators, consumer satisfaction surveys, & performance outcomes; implement corrective actions as needed

Chair the Quality Council & present quarterly quality & risk reports to the Board

Lead the organization’s Risk Management program, including identification, assessment, & mitigation of operational, health, legal, & financial risks

Oversee incident management, including investigations, root cause analysis, & regulatory reporting (HCSIS, OSHA, HIPAA breaches)

Partner with HR, legal counsel, & insurance carriers on workers’ compensation, liability claims, & loss prevention strategies

Ensure effective policies, procedures, & training are in place to prevent compliance violations

Qualification

Quality managementRisk managementCompliance oversightRegulatory knowledgeLeadership experienceContinuous improvementStrategic planningCollaboration skills

Required

Bachelor's Degree required

Minimum of 5 years in quality assurance, risk management, or compliance within human services, healthcare, or education, including at least 3 years in a leadership role

Extensive knowledge of Massachusetts regulatory frameworks for human services (DDS, DPH, DESE) & accreditation standards (e.g., COA, CARF)

Demonstrated success in leading organizational change & fostering a culture of continuous improvement

Valid driver's license

Preferred

Master's Degree with focus in a human services field strongly preferred

Company

Latham Centers, Inc.

Latham Centers is the leader in the country for residential treatment of Prader-Willi Syndrome (PWS) and complex abilities for both children and adults on Cape Cod.

Founded in 1970

Brewster, Massachusetts, USA

201-500 employees