Stormont Vail Health · 1 day ago
Registration Lead - Registration - FT - Days
Topeka, KS
Full-time
Onsite
Entry, Mid Level
2+ years expStormont Vail Health is seeking a Registration Lead who will assist in supervising day-to-day Registration activities and provide guidance to registration staff. The role involves scheduling patients, completing registration functions, and ensuring compliance with healthcare regulations and policies.
Health CareHospitalMedicalMental HealthPrimary and Urgent Care
Responsibilities
Detailed understanding of all technical primary and secondary billing rules and policies and procedures for assigned third party payors and contracts. Understands the Medical and Clinical services provided by the organization
Screen registrations for sensitive diagnosis and obtain special release according to established hospital policy
Determine estimate of charges when appropriate and calculate patient liability for scheduled service. Identify insurance sources, collect and document detailed and accurate insurance information in a timely manner. Identify and complete Medicaid and charity screening, when applicable. Copy patient insurance cards and explain insurance benefits as appropriate. Complete electronic insurance verification for all participating payers using an electronic eligibility system
Collate all information and paperwork required for service department use. (Examples consist of armbands, consents, face sheets/data sheets, etc.). Explain patient information and obtain proper signatures as appropriate (i.e., advanced directives, patients rights, authorization for treatments). Collect, receipt, and document patient payments according to established procedures
Welcome all customers in a friendly manner and offer assistance by giving directions or escorting patients to service areas. Collect and verify the accuracy of patient demographic information with patient or family members at the time of registration. Collect and update the comprehensive data set and validate information with patient prior to patient arrival for services. Using information available, correctly identify patient’s point of access, welcome patient and ensure patient is directed to the appropriate location in a timely manner
Negotiate financial resolution through proper sequencing of resolution options and patient’s ability/willingness to pay. Following established guidelines, obtain appropriate signatures to satisfy legal or health system requirements and complete required forms including MSP screening
Assists with the revision or development of the department's internal documents, procedural manuals and forms, as requested
Consistently and accurately documents accounts with activities as needed in a timely manner
Obtain physician orders/instructions and contact physician office and/or other hospital department to resolve access issues as necessary
Identify managed care provisions and follows up with appropriate parties to resolve outstanding issues
Effectively functions as liaison between team, other team leaders, PFS management, physicians or other departments within the organization. Answers questions from other staff or clinic offices by phone or e-mail in a timely manner
Informs management of any known or suspected violations by other employees or suppliers
Complete scheduling of clinic appointments as applicable
Assists Supervisor in ensuring that staff establishes priorities to complete timely, appropriate and accurate patient registration during assigned times. Assists Supervisor in reviewing and maintaining appropriate policies and procedures
Effectively coordinates team input to department management related to the development, analysis and maintenance of departmental budget. Effectively coordinates team input to department management related to statistical analysis (work performance issues, quality improvement projects, etc
Effectively assists individual team members with correct prioritization of work
Performs effectively under stressful conditions. Prepares, analyzes, and reports daily team activities. Assists team with problem solving
Qualification
Required
High School Diploma / GED Required
2 years Experience in a clinical healthcare setting such as physician's office or hospital relating to patient financial services, patient registration, patient scheduling or related healthcare experience
Working knowledge of basic medical terminology
Detailed knowledge of major third-party billing and contract
Keyboarding skill or typing skill of at least 30 wpm
Preferred
Excellent interpersonal and Communication skills and the ability to exhibit patience. Sophisticated customer service skills
Analytical skills necessary for effective problem solving
Ability to handle multiple tasks and make independent decisions regarding work prioritization and coordination
Company
Stormont Vail Health
Stormont Vail Hospital provides primary care, pediatric care, mental health express care clinic services.
1001-5000 employees
H1B Sponsorship
Stormont Vail Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (7)
2023 (17)
2022 (18)
2021 (14)
2020 (12)
Funding
Current Stage
Late StageTotal Funding
$0.22MKey Investors
Kansas Department of Commerce
2023-06-20Grant· $0.22M
Leadership Team
Maynard Oliverius
Health system CEO (retired)
Randy Peterson
President/CEO
Recent News
Morningstar.com
2025-06-12
Company data provided by crunchbase