Paysafe · 3 days ago
Strategic TechOps Initiatives Lead
Jacksonville, FL
Full-time
Onsite
Senior Level
7+ years expPaysafe is seeking a Strategic TechOps Initiatives Lead who will partner with the SVP of Infrastructure & TechOps to drive strategic alignment and operational clarity. This role involves leading high-impact initiatives related to resiliency, site reliability, and compliance while ensuring effective stakeholder engagement and organizational development.
Financial ServicesFinTechMobile PaymentsRisk Management
Responsibilities
Bridge strategy and delivery by connecting TechOps priorities to execution across teams and initiatives
Lead special projects, ensuring timely delivery and strategic impact tied to Resiliency, Site Reliability
Bridge communication gaps with Customer Success, Vendor Relationship Management, Third-Party Technology Integrators
Consolidate monthly updates (Progress, Plans, Problems) to surface blockers and highlight momentum
Track strategic KPIs for TechOps Initiatives - Service. Ensure timely reports and presentations
Support operational decision-making by streamlining reporting and performance review processes
Act as a liaison between the SVP, TechOps and other departments to ensure alignment on strategic goals
Maintain strong relationships across the organization to support cross-functional collaboration
Assist with recruitment tracking and headcount planning across TechOps
Evaluate and recommend changes to team structure to align with evolving strategic priorities
Coordinate team-wide forums such as quarterly All Hands and bi-weekly showcase sessions
Share regular communications celebrating team wins, and major updates
Qualification
Required
Bachelor's degree or equivalent experience in a relevant field
Minimum 7 years' experience in strategic delivery, Technical Program management, or operations, ideally within Technology or IT functions
Proven ability to lead cross-functional initiatives and drive measurable outcomes
Understanding of Resiliency, Availability, Site Reliability, Disaster Recovery, ITSM, SDLC, Quality Gates, PCI/SOX, Cloud Technologies
Strong communication, analytical, and organizational skills
Experience in stakeholder management and executive-level reporting and generating presentation content
Curious about new challenges; learn collaborative and productivity tools, use of Gen AI
Company
Paysafe
Paysafe is a global payments provider offering a range of payments solutions for businesses and consumers.
1001-5000 employees
H1B Sponsorship
Paysafe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2B2021-03-31Post Ipo Equity· $2B
2017-08-04Post Ipo Equity
2015-12-23IPO
Leadership Team
Bruce Lowthers
Chief Executive Officer
Christopher W. Russell
Former CEO, now Non Executive Director and Senior Advisor to Managment of Skrill USA, Inc.
Recent News
2025-12-18
fintechbusinessasia.com
2025-12-16
Company data provided by crunchbase