Neighborhood Legal Services · 2 months ago
Pro Bono Coordinator
Pittsburgh, PA
Full-time
Onsite
Entry, Mid Level
2+ years expNeighborhood Legal Services is committed to providing legal assistance and support to the community. The Pro Bono Coordinator is responsible for implementing pro bono initiatives, collaborating with attorneys and staff, and developing volunteer opportunities and training programs.
LegalNon ProfitProfessional ServicesSocial Impact
Responsibilities
Support the Pro Bono Manager in developing a Pro Bono Program that includes developing a vision and strategy for enhancing pro bono service delivery for NLS, including recruitment, case referral system, training program, resource library, volunteer opportunities, and all other program elements
Collaborate with Pro Bono Manager and NLS’s Intake Unit to: identify and screen calls for pro bono representation and case placement, including triage calls, determine client eligibility, conduct basic legal research, and evaluate cases for pro bono suitability and referral
Develop and publish resources and training materials, including fillable forms, for pro bono projects, clinics, and training events. Set up and maintain web-based pro bono resource library. Make on-demand edits to and build out section of content in online library. Using samples and templates, create practice aids including infographics and fillable web-forms and PDF documents, while coordinating with attorneys for substantive content
Gather data, compile information and prepare reports to the Board of Directors, funders, as well as for public facing materials (i.e. newsletters, websites, etc.)
Contribute to the development and operation of pro bono programming with NLS staff, and under the supervision of the Pro Bono Manager, including: Maintain and update online resource library for different counties and substantive areas, Pro bono case assignment, support to volunteer attorneys, managing pro bono case assignments, Pro bono attorney recruitment programming and activities, Develop, maintain, and update forms for pro bono case referral packet, Develop, summarize, report on surveys to pro bono attorneys, clients, and other stakeholders
Assist in the development, execution, reporting, and follow up of trainings, including CLE trainings and community outreach events, related to pro bono programs and initiatives. Assist with CLE registration, report credits to CLE board, coordinate event and public promotion with local bar associations and other internal and external partners. Responsible for event logistics including: online event registration, presenters, staffing, technology, materials/handouts, and refreshments
Organize and participate in volunteer attorney recognition efforts including recognition activities
Collaborate in the continuous development of relationships with individual attorneys, law firms, solo practitioners, law schools, bar associations, parallel and partner pro bono groups, especially as it relates to recruiting and retaining volunteers. Maintain volunteer database, listservs, etc
Complete administrative tasks that include entering case notes and time in NLS case management system, maintaining systems for tracking volunteer attorney data and case management, and prepare correspondence and documents to assist volunteers in the representation of clients. Respond to volunteer inquiries and refer to appropriate NLS attorney or staff for case questions, case management, and case closure. Follow up with volunteer attorneys to ascertain case status, update case status in Legal Server, and ensure timely case closure for pro bono cases. Responsible for intensive case coordination
Collaborate with Intake and Pro Bono Manager in creating systems for identifying new cases for pro bono referrals
Develop knowledge of relevant law and community referral resources through training, continuing legal education courses, and other educational opportunities; explain legal information to clients
Abide by all professional and ethical standards of excellence
Perform other duties and responsibilities as may be assigned
Qualification
Required
Excellent communication skills required to work with clients, attorneys, and the general public
Strong organizational skills, high level of attention to detail, creative problem solving, and ability to balance demands of multiple projects
Demonstrated ability to exercise judgment in implementing established policies and procedures, and maintaining confidentiality
Demonstrated ability to be self-directed in task completion and problem-solving
Knowledge of legal terminology, procedures and processes, or ability and motivation to learn
Minimum of an associate degree or paralegal certificate, or commensurate experience
Minimum of 2 years' experience as a program coordinator or paralegal preferred, or related experience and/or training
Advanced proficiency and experience in computer technology, including Microsoft Office Suite (Word, Outlook, Excel, PowerPoint), PDF and web-based form development tools case management systems, and database activity with a high level of accuracy
Skilled with WordPress or other web-based Content Management System (CMS) and other website content management tools
Current drivers' license and ability to travel in 4-county service area
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Preferred
Minimum of 2 years' experience as a program coordinator or paralegal preferred, or related experience and/or training
Graphic design a plus (Canva, Adobe Suite)
Previous experience in areas of poverty law is preferred but not required
Experience with website content management and database report generation
Benefits
NLS 100% paid healthcare through Highmark that includes prescription and dental coverage
NLS 100% paid Life/ADD, Long-term Disability, Short-term Disability Insurance
NLS paid Health Reimbursement Account (HRA)
Contributions to a 403b and/or Roth 403b after one-year of service (optional)
Options that you may choose to purchase or contribute to include:
Vision Insurance
FSA – Medical Account
FSA - Dependent Care Account
Qualified Transportation Election
Paid Time Off: (pro-rated first year)
15 vacation days
14 sick days
3 Personal Days
15 Holidays
Company
Neighborhood Legal Services
Neighborhood Legal Services Association is a private, nonprofit corporation created to provide high-quality, free civil legal services to low-income individuals, the elderly, and the abused of Allegheny, Beaver, Butler & Lawrence Counties in Southwestern Pennsylvania.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kyle Semroc
Staff Attorney - Medical-Legal Partnership
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