Grow Therapy · 1 day ago
Senior/Staff Content Designer
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$182K/yr - $227K/yr
6+ years expGrow Therapy is on a mission to serve as the trusted partner for therapists and patients in accessing high-quality mental healthcare. They are seeking a Senior/Staff Content Designer to craft clear and inclusive product experiences, defining content strategy and writing UI copy for their client and provider products.
Health CareMedicalMental HealthTherapeutics
Responsibilities
Lead content strategy for your surfaces and journeys for our core products and features by partnering with Product, Design, Research and Ops to uncover explicit and latent customer needs, then map business goals to those needs to define messaging across channels and touchpoints
Craft compelling, prioritized value propositions that, through complexity, define message hierarchy, and decide where messages matter most across the journey
Write product content at every fidelity—from prompts, labels, and error states to onboarding, notifications, and long-form help—explore multiple options, tone shifts, and manage risk and safety, explaining trade-offs with confidence
Shape and evolve content systems, style guidelines, and reusable frameworks to scale consistent experiences across the platform
Audit existing content for inclusivity, clarity, and tone, ensuring outputs align with Grow Therapy's mission and voice
Bring clarity to complex domains by translating healthcare jargon into approachable language; partner with Legal and Clinical early and often to align on compliant, human-centered solutions
Work directly in Figma and product prototypes; plan research with product managers/designers/researchers to validate comprehension, trust, and usability
Drive cross-functional alignment by facilitating workshops, making crisp recommendations, managing stakeholders, and documenting decisions as guidelines and best practices
Qualification
Required
6+ years in content design/UX writing with a portfolio demonstrating impact across journeys, systems, and UI copy (in-house product experience required)
Track record of collaborating cross-functionally and leading high-impact initiatives in ambiguous, fast-paced environments
Superior communication and storytelling skills, with sensitivity to tone, inclusivity, and the mental health context
Proven expertise in UX writing, content strategy, and systems thinking
Writing craft that is concise, conversational, inclusive, and precise — plus the range to flex tone appropriately for context and audience
Research fluency and comfort leveraging insights/data and collaborating with researchers to inform strategy and iterate
Tools & prototyping skills that show you're comfortable in Figma (and similar), able to troubleshoot interaction/content issues and work directly in prototypes
Business orientation so you can tie choices to outcomes, articulate trade-offs, and show measurable impact on engagement, comprehension, and trust
In-house product experience required; healthtech or consumer-facing product experience preferred
Bachelor's degree or equivalent practical experience
Portfolio required, showcasing both strategic content work and conversational/AI design samples
Excellent collaboration and mentorship skills
Strong understanding of accessibility and inclusive design principles
Preferred
healthtech or consumer-facing product experience preferred
Benefits
Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
Financial Wellness: 401(k) program and equity opportunities.
Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development: Annual stipends to put towards personal & professional growth.
Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care ("Mental Health Mornings/Afternoons") and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Company
Grow Therapy
Grow Therapy is an online therapy platform reimagining access to high-quality, insurance-covered mental healthcare.
201-500 employees
H1B Sponsorship
Grow Therapy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (3)
Funding
Current Stage
Growth StageTotal Funding
$178MKey Investors
Sequoia CapitalSignalFireVillage Global
2024-04-08Series C· $88M
2022-09-29Series B· $45M
2022-09-29Debt Financing· $30M
Leadership Team
Jake Cooper
CEO & Co-Founder
Alan Ni
Co-Founder and CTO
Recent News
Crain's New York Business
2025-11-11
Behavioral Health Business
2025-11-01
Company data provided by crunchbase