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Carpenter Technology Corporation · 18 hours ago

Specialist III - Quality

Reading, PA

Full-time

Onsite

Mid, Senior Level

4+ years exp

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, and they are seeking a Specialist III - Quality to improve process and product quality. The role involves establishing quality measures, enhancing customer satisfaction, and maintaining compliance with various quality standards.

Advanced MaterialsFoundriesManufacturingQuality Assurance

Responsibilities

Proactively improve process and product Quality at Carpenter to increase First Time Through (FTT)

Establish Critical to Quality measures (CTQ), Key Process Characteristics (KCC), Key Control Characteristics (KCC), control plans and FMEA

Increase customer satisfaction by reducing claims, remakes, scrap, and deviations from standard work

Establish framework for gathering and synthesizing data to effectively detect and solve quality issues to prevent recurrence using appropriate quality strategies, tools, and techniques

Stabilize processes and implement process controls (SPC) to establish and maintain process capability using statistical methods

Develop expertise in inspection, measurement and sampling methods and lead efforts for method improvements. (MSA)

Along with Quality Manager, maintain policies and procedures related to AS9100, AS9120, Nadcap, ISO9001 and other related standards. Provides training on quality systems. Maintain the company’s conformance to the standards and internal audit processes. Leads 3rd party and customer audits when required. Prepares documents for required management reviews

Review supplier audit findings to communicate their performance and discuss corrective measures, as necessary

Maintain a central Quality records database and ensures integrity of the data and data accessibility. Maintain customer required documents including PPAP’s, VAP’s, and Control Plans. Maintain systems and procedures for containment of non-conforming materials and products throughout the company. Assists in the completion of quality audits for Carpenter companies, customers, and third parties. Ensure that internal and customer corrective actions as well as customer claims are resolved in a timely fashion

Maintain supplier quality representative (SQR) requirements, as required by certain customers

Perform all other duties and special projects as assigned

Maintain data tables for claims, corrective actions, and other quality system specific requirements. Sustain a Teams based accountability process for quality systems and CAR resolution

Completes customer surveys and assists in the management of internal and customer specifications. Ensure that internal and customer corrective actions as well as claims are resolved in a timely fashion

Manages claims including communicating return of materials and assists others in the proper administration of claims processing. Oversees the administration of the document control system and ensures training records are being maintained properly. This includes overseeing the administration of third-party document storage for quality. Manages the process change approval process including communication to appropriate commercial personnel for notification to customers

Maintains the critical vendor approved supplier list, approves new vendors, and maintains their survey responses or certifications documents. Reviews outside processor chemistry certification reports to Dynamet and other incoming material certificates. Oversees the calibration system. Oversees the disposition of material from nonconformance reports. Responsible for verifying validation of new equipment and equipment relocations are completed in accordance with quality standards

Qualification

Quality system managementAS9100 audit experienceISO9001 audit experienceStatistical process controlFMEACorrective action processesData analysisProblem-solving methodsCommunication skillsTeam management

Required

High School required; 4-year college preferred

4+ years of experience required

Requires in-depth experience, knowledge, and skills in own function

Uses best practices and knowledge of internal/external business issues to improve processes, products, or services

Solves moderately complex problems; takes a new perspective on existing solutions

Works independently with minimal guidance

Acts as a resource for colleagues with less experience; guides the work of other staff members

Ensures a safe workplace

Promotes ways to improve the quality of life and protect the environment in the communities in which the Company does business

Uses best practices and knowledge of internal/external business issues to improve processes, products, or services in own function

Has expertise in own function

Effectively manages small projects or sub-teams, including coordination of resources outside of own area

Forecasts and plans resource requirements for small projects or sub-teams

Monitors and controls costs within own work and may manage costs for small projects or areas

AS9100 and ISO9001 audit experience necessary

Experience in quality system management necessary

Understanding of engineering principles, standards, methods, and practices

Knowledge of disciplined problem-solving methods

Expert knowledge of quality system management

Expert knowledge of audit and corrective action processes

Preferred

Familiarity with aerospace and medical customer requirements a plus

Benefits

Life

Medical

Dental

Vision

Flexible spending accounts

Disability coverage

401k with company contributions

Company

Carpenter Technology Corporation

Glassdoor3.4

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, powder metals, stainless steels, alloy steels, and tool steels.

Founded in 1889

Philadelphia, Pennsylvania, USA

1001-5000 employees