Jiffy.com · 2 weeks ago
Sr. Product Manager (Fulfillment / Last Mile)
San Francisco, CA
Full-time
Hybrid
Senior Level
6+ years expJiffy.com is a tech-driven company focused on enhancing customer service and delivery in the apparel industry. They are seeking a Senior Product Manager to define and drive the technology roadmap for their Supply Chain and Operations, particularly in last-mile delivery, to optimize order routing and fulfillment speed.
ApparelE-CommerceFashionPrinting
Responsibilities
Own and lead the product roadmap for supply chain and logistics technology, balancing short-term priorities with long-term scalability
Translate strategic business objectives into clear product and technical requirements for engineering teams
Partner with leaders across Operations, Engineering, and the Executive team to align on priorities, trade-offs, and solution design
Build and scale systems that drive improvements in inventory management, order routing, inbound transportation, and last-mile fulfillment performance
Lead the development of scalable, event-driven and/or API-driven integrations with logistics and fulfillment partners, including parcel and on-demand carriers
Define and measure success metrics/KPIs for inbound, outbound, and last-mile delivery, using data-driven insights to drive prioritization and assess business impact
Guide product development cycles from vision through launch, ensuring adoption and operational excellence
Serve as a thought partner to senior leadership, shaping the broader supply chain and operations strategy with insights and recommendations
Qualification
Required
Bachelors degree required in information technology, computer science, or related field
6–10+ years of product management experience, including substantial work in eCommerce, retail supply chain, logistics, or operations technology
Deep understanding of supply chain fundamentals: inventory management, demand forecasting, order routing, inbound/outbound logistics, and last-mile fulfillment operations
Demonstrated success in creating, owning, and executing complex product roadmaps that deliver measurable business outcomes
Hands-on experience managing product backlogs, roadmaps, and releases using tools such as Jira, Asana, or Trello, including the ability to manage dependencies across multiple teams and roadmaps
Strong technical fluency: comfortable working with engineering teams, APIs, data-driven systems, and scalable integrations
Experience measuring and reporting business outcomes via metrics and dashboards using tools like Mixpanel, Amplitude, or similar analytics platforms
Exceptional problem-solving skills with a proven ability to bring structure and clarity to ambiguous, high-impact challenges
Experience influencing and aligning diverse stakeholders, from operations managers to executives
Excellent communication and executive presence, with the ability to translate technical initiatives into strategic business value
Highly analytical, with experience defining, tracking, and reporting on KPIs that measure impact
Preferred
Experience applying advanced analytics, AI, or ML to optimize supply chain performance
Proven track record of building and scaling integrations with external logistics or fulfillment partners
Advanced degree in business, supply chain, or a related technical field
Benefits
Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy.
401(k)
Annual wellness benefits to help you stay healthy and balanced.
Choice of MacBook or PC laptop, plus equipment for your home office setup.
Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
Annual stipend to support your learning and career growth.
Company
Jiffy.com
Jiffy.com is the #1 US online reseller of blank imprintable clothing.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase