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Beacon Health System · 2 months ago

FM Computer Support Coord

South Bend, IN

Full-time

Onsite

Entry Level

2+ years exp

Beacon Health System is dedicated to delivering outstanding care and inspiring health. They are seeking a Computer Support Coordinator responsible for the implementation and maintenance of computer systems for the Family Medicine Residency Program, assisting users with software and hardware, and performing desktop publishing functions.

FitnessHealth Care

H1B Sponsor Likely

Responsibilities

Responsible for the recommendation, ordering, implementation, and maintenance of computer and handheld software and hardware for the Family Medicine Residency Program

Operates a personal computer and handheld to update data, maintain schedules and prepare graphs and charts

Verifies and assures accuracy of computer generated reports

Performs desk-top publishing functions, such as creating PowerPoint presentations, updating the website and preparing recruiting materials, including updating the CD-ROM

Assists Family Medicine Center Clinic team members with using software and hardware, creating and maintaining databases and other tasks as assigned

Serves as liaison between Information Systems and both the Residency Program and Family Medicine Center

Is responsible for the operation and maintenance of the residency management software program

Identifying user needs and developing practical computer and handheld solutions by finding appropriate software or modifying existing software

Operating computer and handheld systems to enter and update resident, faculty and research data programs

Testing software changes and updates, analyzing software programs, troubleshooting error messages and problems, and verifying output both for personal computers and handhelds

Teaching multiple users the operating techniques of personal computers and handhelds and instructing them about using hardware and various software packages

Defining, requesting, and printing a variety of demand reports, graphs, and charts as required by staff, residents and faculty

Providing computer support to Family Medicine Residency Program and Clinic users, answering inquiries, and assisting in solving employee computer system procedural problems

Maintaining appropriate back-up files for both personal computers and handhelds

Rebuilding personal computers as necessary when irreparable software problems occur

Coordinating receipt and installation of new notebook computers and handheld systems and serving as liaison with Information Systems

Providing technical support for quarterly password changes and initiating network access for all incoming residents and fellows

Preparing brochures, newsletters, patient education materials, etc. as needed for both Family Medicine Residency and Clinic

Submitting updated information for the Family Medicine Center portion of the Hospital and Health system web site to the Webmaster

Updating FMRP website

Creating PowerPoint presentations from web content to facilitate candidate review sessions

Maintaining and assisting with resident procedure documentation and research to include maintaining the database on myevaluation.com and revising the method of input on the handheld as needed

Maintaining computerized recruiting and initiating recruiting protocols

Maintaining outgoing and incoming monthly evaluation forms

Maintaining Electronic Residency Application System (ERAS). This includes loading the program on faculty computers, maintaining the database and serving as the administrator for the system

Using a spreadsheet to perform statistical analysis of faculty rank lists each year and preparing reports of the results

Maintaining the master schedules and other shared files to keep them as current and accurate as possible

Creating and updating various computer generated charts and forms as needed

Troubleshooting problems with EMR, printers, computer hardware and software

Helping the Family Medicine Clinic team members to understand the databases they use and the reporting functions necessary for the optimal utility of those databases

Providing in-services on the computer system in general which includes the network, individual PC's, peripherals, handhelds and any major software additions

Coordinating and compiling work hours data in compliance with ACGME Residency Review committee requirements

Providing technical assistance with conference room audiovisual and computer equipment and interfacing with outside presenters to facilitate aspects of their presentation

Providing technical support for call-room computer

Providing transportation from the residency clinic to the Memorial Sports Medicine Institute and hosting a tour of that facility for approximately 50 residency candidates each year

Maintaining databases of all medical students who have shown an interest in the residency program and sending out the Program Director's ambulatory notes

Performing other job-related duties and projects as assigned

Attends and participates in department meetings and is accountable for all information shared

Completes mandatory education, annual competencies and department specific education within established timeframes

Completes annual employee health requirements within established timeframes

Maintains license/certification, registration in good standing throughout fiscal year

Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department

Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self

Adheres to regulatory agency requirements, survey process and compliance

Complies with established organization and department policies

Available to work overtime in addition to working additional or other shifts and schedules when required

Qualification

Residency management softwareData processing operationsHandheld technologyBasic networking conceptsStatistical analysisInterpersonal skillsCommunication skillsAttention to detail

Required

Associate's Degree with courses in Computer Science or equivalent computer related technical training

Two to three years of previous experience in computer operations and/or related support area required

Demonstrates technical knowledge of data access, data security and control methods, data processing operations and computer operation functions

Requires technical knowledge of basic networking concepts and demonstrates proficiency in using personal computers and various applications/tools/utilities currently used by Memorial Residency Program & Family Medicine Clinic

Demonstrates knowledge of handheld technology and its applications

Demonstrates analytical skills to identify user needs and develop practical applications

Demonstrates interpersonal and communication skills necessary to interface with and train system users

Demonstrates ability to be attentive to detail, work effectively with minimal supervision, and meet deadlines and schedules

Company

Beacon Health System

Beacon Health System is a Hospital & Health Care centre providing health care facilities

Founded in 2012

South Bend, Indiana, USA

5001-10000 employees

http://beaconhealthsystem.org/

H1B Sponsorship

Beacon Health System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1)