Hotel 55, Chicago Downtown · 2 months ago
Front Office Manager-Rooms-Westin San Francisco Airport
21c Museum Hotel Chicago is part of the Davidson Hospitality Group, known for delivering exceptional guest service in the hospitality industry. The Front Office Manager will lead front desk operations, ensuring top-notch customer service while overseeing a team and managing human resources functions.
Hospitality
Responsibilities
Lead front desk operations, ensuring top-notch customer service and efficient daily operations
Oversee a team of front desk agents and work closely with other departments to create a seamless guest experience
Manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, and recognition programs
Maintain a skilled and motivated workforce
Qualification
Required
2+ years of experience in hotel front desk management/supervisory operations or related field
Strong leadership and management skills
Excellent communication and interpersonal skills
Read, write and speak English fluently
Proficient in hotel management software and Microsoft Office
Detail-oriented and able to multi-task effectively
Customer service oriented and committed to providing exceptional guest experiences
Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
Prior cash handling experience necessary
Ability to work flexible hours, including weekends and holidays as needed
Benefits
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Company
Hotel 55, Chicago Downtown
Located in the heart of Chicago’s vibrant River North district and just steps from Michigan Avenue, Hotel 55 blends artful design with modern comfort.
H1B Sponsorship
Hotel 55, Chicago Downtown has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (3)
2022 (1)
2021 (7)
Funding
Current Stage
Late StageCompany data provided by crunchbase