DevRev · 2 months ago
Solutions (Presales/Sales) Engineer
Austin, Texas, United States
Full-time
Onsite
Senior Level
5+ years expDevRev is revolutionizing the future of work with its AI teammate, Computer, designed to enhance collaboration and streamline workflows. The Solutions Engineer role involves providing expert technical guidance throughout the sales cycle, delivering tailored demos, and collaborating closely with sales and product teams to ensure customer satisfaction and success.
Artificial Intelligence (AI)CRMCustomer ServiceDeveloper APIsDeveloper PlatformSoftware
Responsibilities
Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence
Partner with account teams to understand use cases, uncover pain points, and design tailored solutions
Deliver engaging product demos, PoCs, and proofs of value that showcase DevRev’s differentiators and business impact
Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs
Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success
Translate business challenges into DevRev-aligned architectures and scalable solutions
Support customization, integrations, and configurations in collaboration with Product and Engineering
Provide early-stage onboarding support and issue resolution when needed
Equip partner SEs, resellers, and integrators to independently drive sales
Deliver workshops, bootcamps, certifications, and co-create joint service offerings
Train sales teams on product updates, technical capabilities, and competitive positioning
Develop technical playbooks, demo assets, guides, and case studies
Monitor competitor offerings and share insights to influence strategy
Mentor peers and foster a culture of collaboration and learning
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, or related field
5+ years of experience in Solutions / Sales Engineering, ideally within B2B SaaS
Proven track record delivering demos, workshops, technical proposals, and proofs of value
Familiarity with enterprise sales methodologies (e.g., Command of the Message, MEDDICC)
Strong discovery and consultative selling mindset
Excellent communication and storytelling abilities, comfortable with both technical and executive stakeholders
Skilled presenter and whiteboard communicator
Effective cross-functional collaborator across Sales, Product, and Customer Success
Adaptive in unstructured environments; flexible team player who embraces all tasks
Strong technical acumen across APIs, integrations, DevOps, cloud platforms, and modern SaaS stacks
Experience consuming APIs and webhooks (e.g., Postman) and configuring integrations
Familiarity with major cloud platforms (AWS, Azure, GCP) and basic database querying with SQL
Willingness to travel up to 50% as needed
Preferred
Proficiency in Python or JavaScript/TypeScript; exposure to DevOps tools (Jira, GitHub), CRM & CX platforms (Salesforce, Zendesk, ServiceNow), and low-code platforms
Experience with GenAI tools (e.g., Cursor, VS Code + Copilot), prompt design, and LLM-based workflows (chatbots, ticket deflection, AI assistants)
Company
DevRev
DevRev offers a cloud-based solution for both customer support and software development.
501-1000 employees
H1B Sponsorship
DevRev has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (1)
2022 (4)
2021 (5)
Funding
Current Stage
Late StageTotal Funding
$150.83MKey Investors
Dheeraj Pandey
2024-08-09Series A· $100.83M
2023-07-10Seed
2021-07-14Seed· $50M
Leadership Team
Manoj Agarwal
Co-founder and President
Mollie Holland
VP Customer Experience
Recent News
Morningstar.com
2025-12-11
Morningstar.com
2025-11-18
Company data provided by crunchbase