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CAPTRUST · 2 months ago

Corporate Services Program Manager

US-NC-Raleigh

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

CAPTRUST is seeking an experienced Program Manager to oversee projects within their Corporate Services business line. This role focuses on enhancing services and ensuring operational excellence across various teams including HR, Compliance, Legal, Risk, Finance, Facilities, and IT, while managing project timelines, budgets, and stakeholder communication.

ConsultingCustomer ServiceFinancial ServicesRetirementWealth Management

Responsibilities

Oversee the corporate services business line program to enhance services by improving processes and back-office operations

Ensure all projects contribute to the company’s strategic goals

Develop comprehensive program plans, timelines, and milestones for various initiatives within the Corporate Services business line

Efficiently allocate resources to ensure optimal productivity and success across multiple departments

Lead and motivate project teams, fostering collaboration and communication

Serve as the primary point of contact for stakeholders, providing regular updates and addressing concerns

Identify potential risks and develop mitigation strategies to ensure project success

Monitor program budgets, ensuring costs are controlled and financial objectives are met

Track and report on program performance, using metrics to assess progress and identify areas for improvement

Continuously evaluate and improve program management processes and methodologies to enhance overall service delivery

Qualification

Program ManagementProject Management SoftwareLeadership SkillsAnalytical SkillsFinancial Services ExperienceCommunication SkillsInterpersonal SkillsProblem-Solving SkillsTeam Management

Required

Bachelor's degree in business administration, project management, or related field

10+ years of experience in program or project management

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Proficiency in project management software (e.g., MS Project, Asana, DevOps)

Strong analytical and problem-solving skills

Ability to work under pressure and meet tight deadlines

Preferred

Experience in the financial services or wealth management industry

MBA or advanced degree in a related field

Benefits

Company discretionary bonus

Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms

Company-paid benefits such as life insurance, short-term disability, and long-term disability, subject to applicable waiting periods

Paid time off (PTO) or Paid Sick Leave (PSL)