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MRC Global · 2 months ago

Inside Sales Coordinator

Greater Houston

Full-time

Onsite

Entry Level

2+ years exp

MRC Global serves the oil and gas industry across various sectors and is seeking an Inside Sales Coordinator. This role is responsible for executing multiple customer projects, ensuring timely deliveries, and enhancing customer relationships through coordination with sales representatives and vendors.

EnergyIndustrialLogistics

Responsibilities

Coordinate the shipping/delivery status of pending inbound and outbound shipments and ensure vendor shipment and delivery logistics are on time for multiple projects

Work proactively with field sales professionals (Sales and Service or Technical Inside Sales Representatives) to understand and assist with sales activities and enhance customer relationships

Confirm and ensure data entry adjustments are made for purchase orders, customer orders, procurement match, and trade discounts as needed

Review project process prior to execution of the customer orders to ensure accuracy and communicate deliverables

Manage and track order acknowledgements with both manufacturers, vendors, and customers by providing progress reports to customers

Provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material)

Monitor expected ship dates to ensure timely delivery and expedite as needed

Manage project documentation requirements with customers and vendors

Establish and maintains customer relationships, communicates with customers and co-workers to provide technical information

Comply and promote awareness and understanding of MRC policies, procedures and expectations to all employees, to include strict enforcement and compliance with DOT and SOX compliance guidelines

Participate in meetings, and training opportunities to enhance and maintain personal and product knowledge

Other departmental duties or projects as assigned

Qualification

Customer service experienceInside sales supportComputer proficiencyProject managementAttention to detailTeam collaborationInterpersonal skillsCommunication skills

Required

High School Diploma, GED (General Education Degree), and additional post-secondary training or education

Any combination of 2+ years in customer service, inside sales support, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience

Ability to prioritize multiple tasks and to work both independently and as part of a team

Attention to detail; works with a sense of urgency

Ability to establish excellent rapport with vendors, customers, sales representatives, and other internal departments using written correspondence, proper phone etiquette, and other interpersonal skills

Demonstrated competence in the use of computers and software applications

Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others

Ability to effectively present information in one-on-one and small group situations