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Capital One · 2 months ago

Manager, Business Continuity and Operational Resilience

McLean, VA

Full-time

Onsite

Mid, Senior Level

$133K/yr - $152K/yr

5+ years exp

Capital One is dedicated to helping identify, manage, and mitigate risk for customers, communities, and associates. The Manager of Business Continuity and Operational Resilience will support the Operational Resilience workstream, focusing on governance routines, risk advice, and ensuring effective responses to business disruptions.

Financial Services

Comp. & Benefits

No H1B

Responsibilities

Coordinating with other second-line groups, including Third Party Risk Management, Cyber, and Technology and Data Risk Management to design and implement oversight and challenge routines for the Operational Resilience framework

Designing, owning, and coordinating with first-line stakeholders to execute governance routines that will transition our Operational Resilience framework and activities into BAU routines, including, but not limited to:

Regular review and updates of Essential Business Service

Evaluating test and exercise results against Service Disruption Tolerance

Regular reporting of Operational Resilience key risks and program status

Effectively challenge business decisions and activities that impact operational resilience, and overseeing remediation through completion

Support designing new capabilities in our system of record to effectively document Operational Resilience information

Qualification

Risk ManagementBusiness ContinuityOperational ResilienceOperational Resiliency softwareRisk assessmentsAnalytical skillsCommunicatorInfluencing skillsCritical thinkingProblem solving

Required

Bachelor's Degree or military experience

At least 5 years of experience in a Risk Management or Crisis Management role

At least 3 years of experience working within a business continuity, business resiliency, or operational resiliency environment

At least 2 years of experience supporting formal risk assessments [Risk Control Self Assessments (RCSAs), Hazard Vulnerability Analysis (HVAs)]

Strong analytical, critical thinking, and problem solving skills; ability to 'connect the dots'

Proven ability to successfully lead strategic cross-functional process initiatives

Ability to distill complexity and drive alignment across stakeholders from multiple lines of business and defense

Proven ability to work independently; flexible to change in a fast paced environment that requires the balancing of competing priorities

Strong risk judgment

Excellent communicator and influencer across various levels of stakeholders

Preferred

Experience with Operational Resiliency software tools (Fusion, Archer)

Associate Business Continuity Professional (CBCP) or Associate Business Continuity Professional (ABCP) certifications

Understanding of IT environments; experience with linkage between Business Continuity and Disaster Recovery

Experience working in the financial services industry

Experience responding to audit or regulatory examiner requests [Office of the Comptroller of the Currency (OCC), Federal Reserve Board (FRB), Federal Financial Institutions Examination Council (FFIEC), Farm Credit Administration (FCA)]