ABB · 1 day ago
Senior Field Service Technician
United States
Full-time
Remote
Mid, Senior Level
$65K/yr - $104K/yr
6+ years expABB is a global market leader in energy distribution solutions, helping industries achieve sustainability objectives. The Senior Field Service Technician will specialize in the installation, maintenance, and troubleshooting of critical power systems, ensuring reliable operation for mission-critical infrastructure.
AutomotiveEnergyEnergy ManagementIndustrial AutomationRobotics
Responsibilities
This role specializes in the installation, maintenance, troubleshooting, and repair of critical power systems, including uninterruptible power supplies (UPS), power distribution units (PDU), static switches (STS), and related systems
This role ensures the continuous, reliable operation of mission-critical infrastructure for data centers, hospitals, telecommunications facilities, and other environments where uninterrupted power is essential
Performs service tasks, identifies technical problems, and conducts analysis through remote or on-site activities in various service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end-of-life services, replacements, etc.)
Contributes to customer satisfaction by executing service work according to customer orders and expectations. Builds and maintains good relationships with customers, understands their needs, and identifies new sales opportunities to communicate internally
Coordinates, prepares, and ensures that all materials, parts, and equipment are available and meet the appropriate quality standards for service activities
Identifies potential equipment failures proactively and requests corrective actions. Troubleshoots equipment failures and makes recommendations to prevent future issues
Qualification
Required
Bachelor's degree in Electrical Engineering or Electrical Engineering Technology with 6+ years' experience servicing critical power equipment OR Associates Degree in electrical technology with 8+ years' experience in servicing critical power equipment OR High School Diploma/GED and equivalent work and/or military experience (15+ years) servicing critical power equipment
Preferred
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization
Advanced level of ability to use Microsoft Office products
Moderate ability to Project Manage using MS Project or Excel
Advanced ability to write test plans and reports detailing test results
Advanced ability to stay organized and meet deadlines on administrative duties
Collaborates well with others
Works with a sense of urgency and ownership; until the job is complete!
Benefits
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays
Company
ABB
ABB provides electrification and automation solutions for various industries.
10001+ employees
H1B Sponsorship
ABB has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (51)
2023 (58)
2022 (63)
2021 (52)
2020 (46)
Funding
Current Stage
Public CompanyTotal Funding
$548.55MKey Investors
European Investment Bank
2023-11-21Post Ipo Debt· $545.85M
2013-09-23Grant· $2.7M
2001-04-06IPO
Leadership Team
Morten Wierod
CEO
Håvard Devold
Vice President, Market Development, Country Technology manager
Recent News
2025-12-17
Company data provided by crunchbase