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UC Irvine · 2 months ago

Clinical Applications Supervisor 2 - Client Services - FT - Day

Irvine, CA

Full-time

Onsite

Mid, Senior Level

2+ years exp

UCI Health is the clinical enterprise of the University of California, Irvine, and is dedicated to providing comprehensive healthcare services. The Clinical Applications Supervisor 2 will consult with departments to assess computing needs related to HAIS services, coordinate projects, and supervise a team of employees to ensure effective implementation of policies and procedures.

Higher Education

Diversity & Inclusion

No H1B

Responsibilities

Consults with departments to determine their computing needs related to HAIS services specific to Perioperative and Biomedical Device Integration, including coordination, planning and scheduling of work assignments and training

Coordinates all projects with department heads and project leads

Provides assistance on a variety of computing issues to faculty, staff, and students on an individual and/or group level

Responsible for developing and implementing policies and procedures to support services

Participates in the evaluation, development and documentation of hardware and software standards for the Medical Center

Responsible to effectively supervise a group of HAIS unit employees

Qualification

Biomedical Device IntegrationClinical InformaticsMicrosoft Active DirectoryWireless network configurationsThin client technologiesDNSDHCPWINSTCP/IP protocolsPC hardware & softwareSupervisory skillsCustomer service skillsScripting languagesVisual Basic programmingMCSE CertificationInterpersonal communicationProblem-solving skillsProject management experience

Required

Working knowledge of wireless network configurations and limitations related to a clinical environment

Working knowledge of Thin client and other terminal related technologies

Working knowledge of Biomedical Device Integration software

Understanding of DNS, DHCP, WINS

Thorough understanding of Microsoft Active Directory

Strong supervisory skills

Strong interpersonal communication skills to effectively interface with internal and/or external customers

Prior experience supporting and configuring bio medical device interfacing to documentation systems

Must possess the skill, knowledge and ability essential to the successful performance of assigned duties

Must demonstrate customer service skills appropriate to the job

Must be willing to participate in 24 hour on-call rotations as a system duty officer

Minimum two years experience with Clinical Informatics and Biomedical Device Integration

Knowledge of system architecture and file structures for development, maintenance and enhancement tasks for system maintained

Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system

Knowledge of TCP/IP protocols

General understanding of scripting languages

Extensive knowledge of PC hardware & software requirements

Extensive experience with Windows XP/Vista/7

Excellent written and verbal communication skills in English

Demonstrated experience working as a project manager / lead

Bachelor's degree in Computer Science or relevant field, or equivalent combination of education and experience

Ability to work flexible hours, including nights and weekends

Ability to supervise staff and vendors

Ability to self initiate and effectively problem solve issues

Ability to maintain a work pace appropriate to the workload

Ability to establish and maintain effective working relationships across the Health System