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RevHealth · 2 months ago

Vice President - Client Services

United States

Full-time

Remote

Director/Executive

$140K/yr - $185K/yr

7+ years exp

RevHealth is an independent pharmaceutical healthcare marketing and ad agency committed to crafting impactful work. The Vice President of Client Services will lead client partnerships, drive strategy and execution for promotional advertising, and mentor account talent while ensuring collaboration across teams.

AdvertisingHealth CareMarketing

Responsibilities

Build successful partnerships with clients and lead client management across all teams

Proactively identify strategic opportunities and propose new ideas to existing clients

Drive business through strategic and creative recommendations

Work directly with brand teams on the development of brand goals/objectives/strategies

Ensure all materials remain on target and effectively communicate core brand strategies

Understand products, competitors, market dynamics, and changes likely to affect the category

Facilitation and attendance at all client meetings

Ensure adherence of agency/client process

Ensure the accuracy of all files/communications to clients

Run internal kick-off meetings and provide strategic oversight

Review jobs supporting new strategies or special tactics

Manage and drive internal deliverables

Provide meticulous direction of day-to-day workflow on all agency client business

Development of (brand plans/tactical plans/WOs/annual SOW/creative briefs, etc.)

Manage and mentor junior account team members

Develop and track SOW budgets and finances

Development/management of annual SOWs, monthly financials, tracking of monthly hours, and monthly client accruals

Serve as a trusted advisor to senior clients, shaping scientific communication strategies that resonate with diverse audiences (HCPs, patients, payers, advocacy groups)

Lead high-level client engagements and expand partnerships through innovative and impactful approaches

Identify opportunities to incorporate AI-powered insights, real-world data, and digital engagement tactics into client solutions

Qualification

Pharmaceutical agency experienceClient relationship managementDigital strategies integrationFinancial account managementSupervisory experienceProduct launch experienceAI tools familiarityMulti-tasking abilityVeeva/ZiflowOutstanding communication skillsMentoring abilitiesTeam management skillsProblem-solving ability

Required

7+ years of pharmaceutical agency experience

Supervisory experience and mentoring abilities

Extensive experience in successfully leading product launches, including experience with accelerated approvals

Demonstrated success integrating digital strategies, AI tools, and data-driven insights into medical communications

Excellent ability to manage client relationships, especially sensitive issues, and effectively problem-solve

Self-reliant, capable of operating independently

Ability to multi-task and work well in a fast-changing environment

Outstanding communication skills: oral, written, and interpersonal

Experience managing large, complex, multi-million-dollar accounts

Experience utilizing Veeva and/or Ziflow platforms

Proficient in financial account management with a focus on invoicing and reporting

Experience hiring, managing, and developing a team who are responsible for the day-to-day execution of client programs; Must thrive on building highly effective teams; possess strong people management skills

Experience or demonstrated familiarity with leveraging AI tools and platforms to enhance efficiency, optimize workflows, and support innovation in day-to-day tasks; See opportunities where AI and digital can amplify human expertise