Advantech · 2 months ago
Sales Operations Specialist III
Danvers, MA
Full-time
Onsite
Mid, Senior Level
$65K/yr - $75K/yr
5+ years expAdvantech USA is a leader in providing trusted innovative embedded and automation products and solutions. The Sales Operations Specialist III is responsible for daily order management, customer relations, and analyzing information to ensure products are launched and fulfilled timely.
HardwareIndustrial AutomationMobilePublic Relations
No H1B
U.S. Citizen Only
Responsibilities
Order Management on bookings, shipping, expediting, and backlog management for assigned accounts
Validate the accuracy of purchase orders on price, MOQ/MSQ, incoterm, shipping points, NCNR and communicate with customer for any necessary changes
Team up with assigned Key Account Managers to support the sales operations functions and drive future business after mass production
Manage EOL's: facilitate on the execution of LTB, LOI, and to communicate internally and externally to complete the process
Monitor customer’s receivable balance, assist with Account Receivable team on collection, and make recommendations to management in regard to credit issues that may prevent shipment release
Communicate with various internal stakeholders including Accounting, Production, Supply Chain/Peripheral Trading, Logistics, RMA, etc. and resolve any issues
Work with Supply Chain for demand planning and inventory balancing
Mitigate risk by proactively identifying and reporting potential challenges. Work closely with customer and internal stakeholders until case is closed
Solid mentoring and coaching skills. Capable of coaching a small team and making decisions with minimal supervision
Experienced in managing VMI/SMI/Kanban programs with a proven track record of success
CRM: Conduct month end, quarter end, and year-end account activity analysis
Organize and participate QBR meetings with KAs, taking action and driving the result
Other duties and responsibilities as assigned
Qualification
Required
Strong computer literacy with MS Office suite (Outlook, advanced Excel skill, and Teams etc.)
Excellent verbal, written communication and presentation skills
Extremely detail oriented and analytical with strong organization skills
Ability to interface with external and internal stakeholders, at all levels and provide world-class of services
Highly motivated, able to work independently and make decisions, self-starter
Strong sense of integrity and the ability to take on challenges and initiatives
Must be a team player
Preferred
Strong sense of integrity and the ability to take on challenges and initiatives
Education: Bachelor's Degrees preferred, or equivalent combination of education, training, & experience
5 years+ of experience in a combination of Customer Success Management, Account Management, or Supply Chain Management from the same industries with global presences
Experience utilizing an SAP Hana 4
Bilingual with fluent in English
Minimum 2 years' experience by managing KAs with EAR 10M+ with success
Benefits
Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
Employee Assistance Program (EAP)
401(k) with company match
Education & personal development reimbursement program
Generous vacation and paid holidays package
Company events and lunches
Work from home program – once eligible
Referral Bonus
Company
Advantech
Advantech is a leader in providing trusted innovative embedded and automation products and solutions.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-12-13IPO
Leadership Team
Donald Neas
Partner Success Manager
Recent News
Morningstar.com
2026-01-19
Company data provided by crunchbase