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Komatsu · 2 days ago

Senior Operator Instructor / Developer

United States

Full-time

Remote

Senior Level, Lead/Staff

$88K/yr - $110K/yr

8+ years exp

Komatsu is a global leader in developing and supplying technologies, equipment, and services for various markets. They are seeking a Senior Operator Instructor/Developer to create and deliver training programs that ensure operators are proficient in the use of heavy equipment, focusing on curriculum development, hands-on training, and performance assessment.

ConstructionIndustrialManufacturing

Responsibilities

Deliver Training: Deliver both classroom and hands-on practical instruction on operating various products covering both theory and practical operation. Provide operating techniques to optimize machine efficiency. Teach proper startup, shutdown, safe operating practices, and emergency procedures (50%)

Design & Develop Curriculum: Support development and maintain OEM-level training materials, including instructor guides, student manuals, quick reference guides, quizzes, and troubleshooting aids. Assist with the Train-the-Trainer programs for dealers and mine site trainers globally. (30%)

Subject Matter Experts (SME) & Product Support: Act as the SME for relevant equipment, supporting internal stakeholders with expert guidance on machine behavior, operator error, and operator inefficiencies. Provide feedback to engineering, product management, and R&D on machine performance, usability, and field challenges. (10%)

Evaluate Course Effectiveness: They perform in-depth needs analysis on course effectiveness and revise materials continually as content and approach changes dictate. (5%)

Stakeholder Engagement & Operational Excellence: Collaborate with customer site leadership and existing operators to tailor training to customer-specific needs and operations goals. Support the onboarding and development of new trainers and mentor junior instructors on field delivery, adult learning strategies, and Komatsu equipment nuances. Advocate for best practices in mining safety, data integrity, and performance-based decision-making. (5%)

Qualification

Heavy equipment operationCurriculum developmentTraining deliveryIndustry certificationsAnalytical thinkingInnovative teaching methodsAssessment skillsLeadership & mentoringProduct specific knowledgeCommunicationInterpersonal skillsContinuous learningCollaboration skills

Required

Education: Associate or bachelor's degree in education or technology is preferred but not required. Direct relevant industry experience will be accepted in lieu of education

Experience: Minimum 8 - 15 years of experience operating construction or mining class products

Skills: Strong communication and interpersonal skills to effectively convey technical information and foster a collaborative learning environment

Ability to provide detailed reports and feedback to service engineers and the manufacturing plants regarding any relevant machine issues from customers

Ability to collaborate with internal team and Komatsu customers to schedule courses, resources, and equipment to accommodate the training courses

Certifications: Industry certifications documenting operation skills from a recognized certifying board are preferred

Travel: <40% domestic and international travel

Preferred

Interpersonal Skills: Ability to build rapport and maintain positive relationships with students

Innovative Teaching Methods: Creativity in developing engaging and effective teaching strategies

Continuous Learning: Commitment to staying updated with the latest advancements in the field

Assessment Skills: Proficiency in evaluating student performance and providing constructive feedback

Leadership & mentoring capability: Ability to guide and inspire operators and instructors, fostering a growth mindset and professional development

Analytical thinking & field diagnostics: Skill in identifying and resolving operational issues through systematic analysis and practical solutions

Collaboration across departments and cultures: Ability to work seamlessly with various departments and individuals from different cultural backgrounds to achieve collective goals

Product Specific Skills / Knowledge: Komatsu Wheel loaders, haul truck, and/or dozer products

Experience in a production environment and knowledge of mining operations