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Group 1 Automotive · 4 hours ago

Dealership Document Processor - Hilton Head BMW

Bluffton, SC

Full-time

Onsite

New Grad, Entry Level

$50K/yr - $60K/yr

Group 1 Automotive is a leader in automotive retail, and they are seeking a Dealership Document Processor for Hilton Head BMW. This customer-facing role involves working closely with the Dealership Sales and Management team to ensure customer satisfaction and guide customers through the vehicle buying process, focusing on the necessary documentation for completing sales.

AutomotiveRetailSales

Responsibilities

Load deal into the virtual queue and initiate Zoom call for Virtual Finance Manager

Turn customer over to the Virtual Finance Manager and set customer expectations for the VFI process

Be an influence to customers for products offered by Virtual Finance Manager

Accurately prepare all federal, state, and dealer paperwork related to the transaction and submit to the dealership’s Accounting Department in a timely manner

Provide resolution on document issues with the accounting office to include paperwork errors and held offerings

Process and monitor the funding of related finance contracts within an established time limit

Secure and finalize transactions in a legal and ethical manner while maintaining a high level of productivity

Must be able to work in a fast-paced environment, have strong attention to detail and possess excellent communication skills

Proficiency with common computer programs and systems which integrate with both dealership and financial institutions

Establish and maintain strong relations with our accounting, sales and managers

Demonstrates behaviors consistent with the Company’s Values in all interactions with coworkers and vendors

Qualification

Dealership experienceCustomer service skillsDarwin experienceCDK experienceProfessional appearanceHigh-energy personalityVerbal communicationWritten communicationIntrapersonal skills