Westrock Coffee Company · 2 months ago
Beverage Service Technician
Peoria, IL
Full-time
Onsite
New Grad, Entry LevelWestrock Coffee Company is seeking passionate individuals to join their service team as Beverage Service Technicians. The role involves delivering industry-defining technical and customer service, ensuring customer satisfaction, and maintaining equipment standards.
CoffeeFood and BeverageGroceryRetailTea
Responsibilities
Ensure your customers receive industry defining technical and customer service
Exceed expectations by listening to and resolving customer issues in a timely manner
Complete all assigned work and associated paperwork
Provide equipment training as needed to ensure quality beverage delivery to your customers
Adhere to all company policies and standards
Professionally communicate both verbally and in writing with customers as needed
Present yourself in a professional manner. Well groomed and neat appearance
Responsibly care for company assets (vehicles, equipment & parts)
Maintain a good safety record
Effectively maintain your service vehicle and inventory to company standards
Travel as needed to respond to and support customer and business needs
Perform other duties as assigned by the Field Service Manager
Qualification
Required
Must be insurable with a good driving record and a valid drivers license
Ability to lift up to 50 pounds frequently each workday
Good working knowledge of tablet, cell phone, etc
Mechanical aptitude
Abilty to communicate professionally with customers at all levels and strong desire to provide excellent customer service
Abilty to adhere to the Technician scorecard metrics
Preferred
Prior technical/mechanical work experience is a strong plus
Those with prior or current miliary service are encouraged to apply!
Benefits
We will provide the vehicle, phone and tablet
Company
Westrock Coffee Company
Westrock Coffee Company is a wholesale supplier of coffee, tea, flavors, extracts, and other ingredients to consumer brands.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$794MKey Investors
HF CapitalWells FargoStephens Group
2025-11-04Post Ipo Debt· $30M
2024-02-15Post Ipo Equity· $72M
2023-06-30Post Ipo Equity· $75M
Leadership Team
Chris Pledger
Chief Financial Officer
Justin Majcher
SVP, Chief Information Officer
Recent News
MarketScreener
2025-12-12
Westrock Coffee Company
2025-11-07
MarketScreener
2025-10-15
Company data provided by crunchbase