Tenneco · 1 day ago
Warranty Engineer
Plymouth, MI
Full-time
Onsite
Mid Level
3+ years expTenneco is one of the world’s leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers. The Corporate Warranty Engineer will be responsible for executing warranty management processes, analyzing warranty data, and leading cross-functional teams to reduce customer warranty claims.
AutomotiveIndustrial DesignIndustrial ManufacturingInnovation ManagementManufacturingOperating SystemsProduct Design
Responsibilities
Warranty Management Compliance to AIAG’s CQI-14
Support the auditing and development of initiatives for satisfactory compliance and continual improvement of CQI -14 requirements for clean air, powertrain and Ignition division
In conjunction with the global warranty data analytics team, the corporate warranty engineer will ensure the acquisition, analysis and management of warranty claim data
Analyzing warranty data on a regular basis to identify contributors to warranty claims
Establish and lead reviews with cross-functional team members to address findings from claim data analysis
Manage resulting items to timely closure and statistically validate the effectiveness of countermeasures
Prepare analyzes and report outs as necessary for internal and customer consumption
Act as the primary warranty contact for all debit-related issues concerning warranty return components
Obtain, review and provide disposition of warranty debits
Be the lead in resolving debit discrepancies
Communicate pending debits to appropriate parties (accounting, quality, plant management)
Reconcile debits on a monthly basis for accuracy
Track and cross reference debits against claim and part analysis for accuracy and correct liability
In conjunction with engineering part analysis, manage the processing of warranty part returns
Manage and coordinate with pertinent internal and external contacts the retrieval of warranty parts from the field or at customer locations
Ensure parts are being analyzed in a timely manner and facilitate and/or expedient the analysis process when needed
Establish and lead reviews with cross-functional team members to address findings from analyzes
Manage resulting items to timely closure and statistically validate countermeasures
Prepare analyzes and report outs as necessary for internal and customer consumption
Be a core team member in the contractual review process for warranty terms and conditions
Prepare and present knowledge of existing ‘like’ programs and/or findings from problem solving efforts to assist in the disposition of proposed customer warranty terms and conditions
Lead the establishment of technical factors for assigned customer portfolio
Ensure technical factors are reflective of warranty performance in the field and continually monitor performance and corrective actions to continually mitigate liabilities and reduce technical factors
Be the lead in distributing and ensuring read across is conducted once lessons learned are available from problem solving efforts
Manage and ensure lessons are captured in controlled documents, e.g., control plans, FMEAs (Design and Process), operator instructions, design guidelines, etc
Participate in design reviews for all pertinent programs and provide pertinent insight and lessons learned from a warranty perspective
Be the subject matter expert for the assigned customer base and continually update skills via available customer training
Pursue industrial and other sources of knowledge (e.g., academic) to continually increase skill and knowledge base
Qualification
Required
Strong written and verbal / interpersonal communication skills
Bachelors' Degree in Engineering or Science disciplines
Minimum of 3 years of experience in automotive warranty role, with prior exposure to exhaust systems, powertrain, and ignition systems considered a strong advantage
Professional Certifications: OESA warranty council member, ASQ certifications: Certified Quality Engineer (CQE), Certified Reliability Engineer (CRE) and SSGB/SSBB certification from reputable source
Excellent verbal and written communication skills
Able to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, leadership)
Work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
Quality Functional Competencies
Preferred
Knowledge of automotive OE quality systems/requirements preferred
ASQ certified quality engineer, or certified quality auditor preferred
Company
Tenneco
Tenneco is a manufacturing company that designs and markets automotive products.
10001+ employees
H1B Sponsorship
Tenneco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (10)
2023 (8)
2022 (12)
2021 (18)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$800MKey Investors
Apollo
2025-02-24Private Equity
2022-02-23Acquired
2021-03-17Post Ipo Debt· $800M
Leadership Team
Chintan Sopariwala
Executive Vice President, Chief Transformation Officer
John Patouhas CPA, CGMA
Vice President and Chief Accounting Officer
Recent News
Tenneco Automotive Operating Company Inc.
2025-12-02
Company data provided by crunchbase