Apply on Employer Site

Chamberlin Roofing & Waterproofing · 2 days ago

Sr. Service Account Manager

Greater McAllen Area

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Chamberlin Roofing & Waterproofing is seeking a Sr. Service Account Manager to oversee the estimating process and manage a team of Service Account Managers. The role involves client relationship management, contract scope verification, and ensuring project engagement from start to finish, along with sales responsibilities for significant remedial work projects.

Real Estate

Growth Opportunities

No H1B

Responsibilities

The SSAM will be the primary contact in the entire estimating process on content and scope of each estimate they produce

Sr. Service Account Manager will be responsible for his team of Service Account Managers -they are the Sr. SAM’s direct reports. Their sales, activity, etc. are the Sr. SAM’s direct responsibility to monitor and grow the team (customer share)

Responsibilities include but are not limited to: field observations and inspections, onscreen estimating, proposal writing, detail review, client interactions, change order management and association involvement (on committees within associations)

As the Sr. SAM they will be responsible for contract scope verification, client relationship and overall project engagement from start to finish. This includes coordinating and leading client education and client meetings

Must have a specific understanding of construction process for new construction and remedial projects within the scope of work (codes, wind uplift pressures, thermal and moisture intrusion, materials, and methods, etc.)

The Sr. SAM will be responsible for sales of remedial work of $150k jobs and greater

Qualification

Estimating software proficiencyConstruction process knowledgeMicrosoft OfficeBilingual (preferred)Dispute resolutionEnglish speakingWritten communicationOral communicationProblem solvingWork ethicNegotiation skillsRelationship buildingTime management

Required

If applicant does not have a four-year degree, they must have a minimum of ten (10) years construction experience with at least five (5) years of estimating experience

Estimating software proficiency

Microsoft office

English speaking

Ability to interpret, understand and train others on construction documents

Understand specific construction items (as listed in Job Description)

Exceptional written and oral communication skills

Problem solving and dispute resolution skills

Strong work ethic/self-starter

Advanced negotiation and relationship building skills (has current client base)

Career ambition to move up within Chamberlin

Strong time management skills (able to help manage employees and projects)

Must have a valid driver's license