ACE Hardware · 2 months ago
Jackson Plumbing, Heating & Cooling - HVAC Service Technician
Ace Hardware Home Services is a trusted provider of home preservation services with a legacy of nearly 100 years. They are seeking an HVAC Service Technician to provide exceptional service, maintain and repair residential HVAC systems, and assist in the development of junior technicians.
Retail
Responsibilities
Provide an exceptional experience through efficient and accurate service and effective communication
Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless and more
Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment
Maintain required truck inventory necessary to complete all flat rate repairs
Educate and inform customers of improvements to the comfort, efficiency, or safety of their homes
Assist in the development of junior service technicians
Follow all UIC systems and administrative details as they relate to the service department
Qualification
Required
3+ years of HVAC service experience (REQUIRED)
EPA Universal Certification
Strong knowledge of HVAC industry best practices and building codes
Proficient in all aspects of HVAC function
Must have driver's license with clean record
Able to pass a background and drug screening check (random testing may occur)
Positive attitude, exceptional people skills, professional appearance and behavior, and a desire to be your best
Able to cultivate relationships with customers
Strong work ethic: reliable, dependable, punctual
Physically able to work on HVAC units
Will be required to work in settings with extreme cold or extreme heat, depending on time of year
Prolonged periods of standing, kneeling, crawling, or climbing ladders
Must be able to lift 50 pounds at a time
Benefits
Incentive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
Warehouse Merchandise Discount!
Paid time off & paid holidays (depending on role and month of hire)
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
Company
ACE Hardware
Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.
H1B Sponsorship
ACE Hardware has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (5)
2020 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase