Jackson Walker LLP · 22 hours ago
Office Administrator
Houston, TX
Full-time
Onsite
Senior Level
5+ years expJackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for an Office Administrator in their Houston office. The Office Administrator will manage the administrative functions of the law firm, ensuring smooth operations and serving as a liaison between attorneys, staff, and leadership.
ConsultingLegalProfessional Services
Responsibilities
Oversee the daily operations of the office to ensure all administrative and support functions are performed efficiently
Supervise and develop administrative support staff, including reception, and secretarial support
Partner with department leaders to support all firmwide policies and initiatives at the local level
Establish and maintain strong interpersonal relationships with the Office Managing Partner to collaborate on strategic initiatives and implement as directed
Partner with local Practice Group Leaders to align administrative support and teams to ensure seamless integration of new hires
Demonstrate sound judgment, discretion, and professionalism in all interactions, serving as a role model for staff and a trusted advisor to firm leadership
Coordinate office moves in partnership with the Operations department
Support hiring, onboarding, training, and development for administrative staff
Manage the evaluation and compensation process for business professionals
Coordinate local onboarding and orientation for new hires, ensuring they are integrated smoothly into the office and firm culture
Serve as a first point of contact for employee questions, concerns, or workplace issues, escalating to HR leadership as appropriate
Partner with HR leadership on employee relations issues, performance management, and policy compliance
Oversee the offboarding process to ensure a smooth and respectful transition for departing employees, including conducting exit interviews of business professionals to gather and identify opportunities for firm improvement
Foster a positive, inclusive, and professional workplace culture aligned with firm values
Maintain compliance with firm risk management, data privacy, and confidentiality standards
Ensure proper records retention and confidentiality practices are followed in compliance with legal and firm standards
Document and maintain records related to performance, attendance, and employee relations
Manage and monitor the office HR budget, ensuring expenses are controlled and cost-effective decisions are made
Plan, organize, and execute office events such as Business Professional meetings, holiday celebrations, recognition and community engagement programs
Ensure timekeeping procedures comply with federal and state wage and hour laws and adherence to Fair Labor Standards Act requirements
Collaborate with Payroll on compensation adjustments, bonus documentation, and administrative staffing changes
Qualification
Required
Proficient skill level in the use of Microsoft 365 – especially Word and Excel
Ability to create and type own correspondence; use a computer, keyboard, and other standard office equipment
Demonstrate outstanding judgment, professionalism, and a high degree of confidentiality
Strong customer service attitude required
Exemplary verbal and communication skills
Interpersonal skills necessary to communicate with employees at all levels with courtesy and tact
Ability to communicate effectively in person, over the phone, and through written correspondence
Excellent organizational skills and attention to detail
Strong analytical skills
Must work well under pressure, be a problem-solver and team player
Ability to organize and prioritize numerous tasks and complete them under time constraints
Multi-task oriented, resourceful, and creative
Ability to work independently
Ability to review and interpret documents and data, with or without reasonable accommodation
High school diploma or GED required
SHRM certification required
Minimum of 5 years' experience in a law firm or professional services office with experience using HRIS software system(s)
Preferred
Bachelor's degree from an accredited college or university preferred
Company
Jackson Walker LLP
Jackson Walker is a Texas-based law firm with a national presence and global reach.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Cathy Garza
Partner
Recent News
bloomberglaw.com
2025-12-10
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