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Chase · 2 months ago

Trading Lifecycle Associate II

4041 Ogletown Stanton Rd, Newark, DE, 19713, US

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Chase is seeking a Payments Control Specialist within their Global Foreign Exchange Operations team, responsible for ensuring accurate and timely financial transactions. This role involves payment processing, due diligence on payment instructions, and collaboration with various teams to maintain high service standards.

BankingFinancial Services

Responsibilities

Execute high-volume and critical payment processing tasks, one of which is validating global currency fund transfers to ensure accurate and timely transactions, following established procedures

Process payments for Foreign Exchange & Foreign Exchange Operations products and verification, performing detailed and analytical research, reviewing exceptions, fund controls, and client investigation

Identify, resolve, or escalate either procedural issues or operational errors that may arise during the processing of payments & maintain the highest level of standards to mitigate risk

Collaborate with cross-functional and cross-locational teams and clients, maintaining productive relationships to drive mutually beneficial outcomes in line with team objectives

Detect and escalate potential payment errors and help prevent financial and reputational damage to the institution

Contribute to process optimization initiatives, including projects to identify inefficiencies, improving quality, and enhance the customers experience

Coach, train, or mentor team members to deliver to our high service standards for productivity, quality, and customer experience

Interface with other operations departments to research and resolve inquiries, such as escalated matters

Learn and apply skills in innovation, market product knowledge, and artificial intelligence to identify opportunities to improve and optimize payment lifecycle processes

Qualification

Foreign Exchange expertisePayments Operations experienceData analysis techniquesTask managementProblem solvingAttention to detailTechnical skillsExcelTableauAlteryxEffective communicationEmotional intelligenceFlexibility

Required

Eight or more years of settlements experience, with expertise in Foreign Exchange, Derivatives, or Payments Operations, and a solid understanding of global payment processing, standard operating procedures, and customer-specific instructions

Demonstrated skills in effective execution, task management, and strong time management to ensure timely and accurate completion of work

Proven ability in decision making and problem solving, utilizing critical and analytical thinking, sound judgment, and advanced analytical skills to address moderately complex situations and develop actionable insights

Proficiency in data analysis techniques, with the ability to interpret, communicate, and leverage data to inform decision-making and drive process improvements

Strong attention to detail, accountability, and integrity, consistently ensuring accuracy, thoroughness, and compliance with internal policies and regulatory requirements in settlements and payment processing

Effective communication skills and emotional intelligence, collaborating productively with management, teams, and stakeholders in diverse and dynamic environments, and driving continuous improvement initiatives

Flexibility to work global hours, willingness to travel on short notice, and intermediate technical skills, maintaining high concentration and focus to meet deadlines and quality standards