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Celerity · 2 months ago

Field Service Management Solution Architect

Walnut Creek, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$160K/yr - $180K/yr

10+ years exp

Celerity is a consulting firm specializing in system integration solutions for the utilities and energy sectors. They are seeking an experienced Solution Architect with expertise in Field Service Management tools to lead the design and implementation of FSM solutions, ensuring they meet client requirements and industry best practices.

ConsultingInformation Technology

No H1B

Responsibilities

Lead the design of comprehensive FSM solutions tailored to the specific needs of clients in the utilities and energy sectors

Develop detailed architectural blueprints that outline system integrations, data flows, and technical specifications

Ensure solutions are scalable, secure, and aligned with industry standards and best practices

Provide technical guidance and oversight during the implementation of FSM solutions, ensuring adherence to architectural designs and project timelines

Collaborate with cross-functional teams, including developers, project managers, and business analysts, to ensure cohesive and efficient project delivery

Stay abreast of emerging technologies and industry trends to inform solution design and implementation strategies

Engage with clients to understand their business processes, requirements, and challenges

Translate client needs into functional and technical requirements, ensuring clear communication and alignment throughout the project lifecycle

Present architectural solutions and design decisions to clients, articulating the benefits and rationale behind chosen approaches

Recruit, mentor, and develop a team of technical professionals, fostering a culture of continuous learning and excellence

Define team roles, responsibilities, and performance expectations to ensure clarity and accountability

Provide ongoing training and development opportunities to enhance team capabilities and knowledge of FSM solutions

Establish and enforce best practices for solution design, coding standards, and system integrations

Conduct regular code and design reviews to ensure quality and adherence to architectural standards

Identify opportunities for process improvements and implement solutions to enhance efficiency and effectiveness in solution delivery

Qualification

Field Service ManagementUtilitiesEnergy IndustrySystem IntegrationTechnical LeadershipWeb-based ApplicationsSOAP & REST ServicesData AnalyticsProject ManagementTeam BuildingEmerging TechnologiesProfessional CertificationsCommunication SkillsMentorship

Required

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

Minimum of 10 years of experience in implementing Field Service Management solutions, with a significant focus on the utilities and energy industries

Proven track record of leading complex FSM implementations, and integrating with existing technology stack (ERP, CRM, CIS, BI, Datawarehouse, etc.)

Experience with development of Web-based business applications, using some of the following: XML, JSON, HTML 5, Angular JS, etc

Experience with planning, designing, and developing integration solutions to integrate with enterprise systems using SOAP & REST web services

Strong understanding of utility operations, asset management, and regulatory compliance

Demonstrated experience in team building and leadership, with the ability to inspire and develop talent

Excellent project management skills, including proficiency in project planning, execution, and risk management

Exceptional communication and interpersonal skills, with the ability to effectively engage clients and stakeholders at all levels

Technical proficiency in FSM software platforms, system integration, and data analytics

Ability to travel to client site (domestic and(or) international) as required and defined per project requirements

Preferred

Advanced degree (MBA or Master's) is preferred

Experience with Click or similar FSM platform and its applications in the utilities sector and(or) familiarity with FSM tools

Consulting background with experience in client-facing roles delivering high-impact programs

Familiarity with GIS integration and mobile workforce management solutions

Knowledge of emerging technologies such as IoT, AI, and Machine Learning as they apply to Field Service Management

Professional certifications in solution architecture or relevant technical areas

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance (STD/LTD)

Flexible Spending Account

Health Savings Account

Basic Life/AD&D

401(k) plan

Paid Time Off

Company Holidays

Leave of Absence

Flexible Work Schedules

Employee Referral Program

Professional Development

Charitable Contribution Match

Company

Celerity

WE EMPOWER POWER Celerity is an agile risk optimization company that helps public utility organizations convert complex data into precision, actionable intelligence to mitigate risk, optimize assets and maximize project results.

Founded in 2001

Los Angeles, California, USA

51-200 employees