USAJOBS · 2 months ago
Canteen Chief - Louisville
Louisville, Kentucky, USA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $80K/yr
3+ years expThe Veterans Canteen Service (VCS) is seeking a dynamic General Manager for their Louisville, KY VA Medical Center Canteen. This role focuses on operational excellence, leadership, and financial management to ensure high-quality service to Veterans and their caregivers.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Operational Excellence- Develop and execute strategic plans that align with organizational goals. Achieve financial targets to include NOI, Gross Margin, etc. Responsible for inventory management, health and safety compliance, and employee and labor relations
Leadership and Talent Development- Ability to recruit, develop, and lead collaborative and successful teams. Skilled in performance management and holding teams accountable through timely and consistent performance evaluations
Process Management- Ensure proper and compliant processes related to all canteen functions, including planograms (POGs), retail point-of-sale (RPOS) systems, inventory control, stock scheduling, food safety, sanitation, and promotional initiatives
Training and Compliance- Responsible for confirming the canteen is consistently operating to NSF standards and that audit goals are met. TMS trainings are compliant and up to date
Financial Management- Strong understanding and command of financial statements, include budgeting and cost control, with a track record of improving financial margins
Customer Experience Management- Ability to identify operational improvements, streamline processes, and implement best practices to ensure consistent and high-quality service to Veterans and their caregivers
Collaboration- Build and maintain strong relationships with key stakeholders like Medical Center leadership and various local and national departments
Technology and Communication- Excellent verbal and written communication skills. Proficient in Microsoft Office Suite, including Word, Excel, and Outlook. Comfortable using technology such as point-of-sale systems and internal communication platforms
Qualification
Required
Minimum of 3-5 years of direct food/retail management experience
Prior experience with inventory management, supply cost and shrinkage controls, and P&L management experience
Proven track record of building sales, increasing profits, and staff development
Ability to assess business needs and problem-solve
Hands-on leadership with a strong focus on service and hospitality
Proficient computer skills using Microsoft applications (Word, Excel, etc.)
Experience with POS Systems
ServSafe certification required or obtained within 90 days of hire date
Preferred
Associate Degree preferred, but not required, in Business, Hospitality, or Management
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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