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Michelli Weighing & Measurement · 2 days ago

Associate Account Manager

Hayward, CA

Full-time

Onsite

New Grad, Entry Level

$50K/yr - $60K/yr

Michelli Weighing & Measurement is seeking an Associate Account Manager, an entry-level position designed to develop future sales professionals. This role will provide structured exposure to operations while contributing to customer satisfaction and supporting sales management.

Industrial AutomationRentalTest and Measurement

Hiring Manager

Alexandra Aviles - SHRM CP

Responsibilities

Participate in a structured, hands-on onboarding program to learn key functions of service, lab operations, and customer service

Shadow Account Managers and Service Technicians to understand how we deliver value to customers

Assist in the management of smaller, transactional accounts to maintain excellent service and customer retention

Support quoting activity and follow-up tasks under the guidance of senior sales leaders

Make introductory sales calls and follow up on leads, with guidance from Sales Managers

Maintain accurate records in the CRM system for all assigned accounts and activities

Attend internal sales meetings and training as assigned

Provide feedback from the field and support efforts to enhance customer experience

Travel locally as needed; limited overnight travel may be required

Perform other related duties as assigned

Qualification

Customer service experienceSales exposureMicrosoft Office proficiencyMechanical aptitudeWillingness to learnPositive demeanorCommunication skillsInterpersonal skillsAttention to detailSelf-starter